Store Administrator

Motion LP•Ottawa, ON

12h•CA$39,600 - CA$55,500•Onsite

About The Position

We are adding a problem-solving, responsive Store Administrator to our team in Ontario. In this role, you will help ensure our valued clients feel welcomed, supported, and taken care of, while playing an essential role behind the scenes supporting store operations, rentals, and financial administration. We are looking for a Store Administrator who shares our dedication to enriching lives, paired with a passion for organization, accuracy, and efficiency — all while helping deliver an exceptional client experience.

Requirements

Experience working in a fast-paced office or customer-facing environment.
Comfortable managing competing priorities and deadlines.
Proficiency in Microsoft Office, particularly Excel.
Comfortable learning new systems and software.
Enjoy building relationships and supporting people through thoughtful, solutions-focused communication.
Professional, adaptable, and comfortable responding to urgent inquiries by phone, email, or in person — sometimes all at once — while remaining friendly, empathetic, and compassionate.
A clean criminal background check.
Bondable.

Nice To Haves

Experience supporting financial administration, rentals, or invoicing is an asset.

Responsibilities

Provide outstanding customer service by communicating with empathy and urgency, offering timely problem-solving and support. Build a strong understanding of our clients and the therapist community to effectively prioritize and respond to their needs.
Perform clerical financial coordination, including answering phones, responding to emails, digitizing and maintaining records, processing payments, preparing billings, managing bank deposits, and supporting accounts payable and accounts receivable, including invoicing and collections.
Support the coordination, documentation, billing, and tracking of rental equipment, ensuring rental agreements and related paperwork are complete, accurate, and up to date.
Manage internal and external communications and build strong working relationships with sales, purchasing, service, and administrative teams, while also providing administrative support to other store locations as required.
Work closely with the team to drive efficiencies, ensure policies and procedures are followed, and contribute to improving business processes to support growing operational demands.
Take ownership of creating quotes, orders, invoices, and reports, ensuring timely and accurate processing. Maintain client, rental, and inventory information in our Navision system, following up with clients to confirm all required documentation — including rental agreements, quotes, and registrations — is complete and accurate.

Benefits

Fair and attractive compensation with a salary range from $39,600 - $55,500 annually.
Eligibility to a comprehensive benefits package.
Robust vacation and personal days allotment.
RRSP/DPSP match program.
Maternity/parental leave top-up.
Employee Assistance Program.
Employee Discount Program.
Tenure recognition through our Motion Milestone Program.
Employee Referral Bonus Program.
Professional Development Reimbursement.
Eligibility to the company’s pooled bonus plan.
Goodlife Fitness corporate membership discount.
A safe, respectful, and supportive work environment including company-provided safety equipment and resources.