Store A Manager

Circle KWest Mifflin, PA
$19 - $32Onsite

About The Position

The Store Manager position is responsible for the overall operations of a retail store, including leadership, customer service, financial management, and employee development. This role involves directly supervising staff, managing inventory, ensuring store cleanliness and organization, and analyzing sales and expenses to maximize profitability. The Store Manager acts as a liaison between employees, suppliers, and the District Manager, fostering a positive work environment and upholding company standards.

Requirements

  • High school diploma or equivalent.
  • 1 to 2 years of retail work experience or an equivalent combination of education, training, and work experience.
  • Ability to supervise and train for the use of equipment, tools, and materials listed in CSR, Lead CSR, and Store Assistant job descriptions.
  • Ability to supervise and manage the functions listed in CSR, Lead CSR, and Store Assistant job descriptions.
  • Ability to use a computer for completion and analysis of reports, inventory control, cash control, and employment-related forms, or acquire those skills.
  • A valid driver's license and dependable transportation.
  • Ability to have open availability.
  • Ability to communicate (orally and in writing) in English.
  • Ability to perform essential duties and physical functions.
  • Ability to work in the described conditions.
  • Ability to operate a motor vehicle.
  • Ability to sit for long periods of time.
  • Food Server certificate (e.g. ServSafe) and Food Safety Management certification may be required.

Responsibilities

  • Directly supervise the activities of 2 or more full-time employees.
  • Recruit, hire, and train employees, ensuring excellent customer service.
  • Develop, manage, and assign tasks to ensure the store is clean, stocked, organized, and well-kept.
  • Maintain a professional and supportive image among subordinates and supervisor.
  • Schedule employees to meet business needs and maximize customer service.
  • Implement non-discriminatory management skills in hiring, training, counseling, mentoring, motivating, and separating employees.
  • Develop positive and professional relationships with suppliers.
  • Resolve customer complaints in a timely and professional manner.
  • Provide regular and predictable onsite attendance.
  • Promote a safe, positive public image within the neighboring community.
  • Prepare and deliver timely performance appraisals and feedback.
  • Train employees on customer service, store image, marketing execution, and safety procedures.
  • Mentor and train employees on cash awareness and risk reduction.
  • Ensure employees complete all required training.
  • Develop communication strategies to ensure employees receive timely information.
  • Establish periodic communication meetings with store employees and the District Manager.
  • Evaluate and develop action plans to meet store objectives.
  • Organize and maintain all store files and manuals.
  • Ensure all required reports are completed accurately and timely.
  • Ensure merchandise is stocked, attractively displayed, and priced correctly.
  • Ensure all required employment-related posters and signs are accessible.
  • Analyze daily sales and expense information to maximize sales and profits.
  • Budget and forecast P&L lines, and manage merchandise margins.
  • Safeguard and account for all money received and disbursed.
  • Perform financial analysis to maximize sales and net profits.
  • Notify District Manager of any sales, cash, inventory, or operating discrepancies.

Benefits

  • Opportunity to grow with the company.
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