Store A Manager

Circle K • Queen Creek, AZ

1d • Onsite

About The Position

The Store Manager position is a full-time role with flexible availability requirements. The manager is responsible for leading and managing store operations, including staff supervision, customer service, inventory management, financial analysis, and ensuring compliance with company standards and safety procedures. The role involves direct supervision of at least two full-time employees and requires building positive relationships with staff, suppliers, and the community. The manager plays a key role in training employees, analyzing sales data, managing budgets, and ensuring the store is well-maintained and profitable.

Requirements

• High school diploma or equivalent.
• 1 to 2 years of retail work experience or an equivalent combination of education, training, and work experience.
• Ability to supervise and train for the use of equipment, tools, and materials listed in the Customer Service Representative (CSR), Lead CSR (LSR), and Store Assistant (SA) job descriptions.
• Ability to supervise and manage the functions listed in the CSR, LSR, and SA job descriptions.
• Ability to use a computer for completion and analysis of reports, inventory control, cash control, and employment-related forms, or acquire those skills.
• A valid driver's license and dependable transportation.
• Ability to have open availability.
• Ability to communicate (orally and in writing) in English.
• Ability to perform essential duties and physical functions.
• Ability to operate a motor vehicle.
• Ability to sit for long periods of time.
• Food Server certificate (e.g. ServSafe) and Food Safety Management certification may be required.

Responsibilities

• Directly supervise the activities of 2 or more full-time employees, including Assistant Managers, Lead Representatives, and Customer Service Representatives.
• Recruit, hire, and train employees to ensure excellent customer service.
• Develop, manage, and assign tasks to ensure the store is clean, adequately stocked, organized, and well-kept according to Company standards.
• Maintain a professional and supportive image among subordinates and supervisors.
• Schedule employees within Company guidelines and according to business needs to maximize customer service and maintain store image.
• Implement non-discriminatory management practices in hiring, training, counseling, mentoring, motivating, and separating employees.
• Develop positive and professional relationships with all suppliers.
• Promote excellent service and resolve customer complaints in a timely and professional manner.
• Provide regular and predictable on-site attendance.
• Promote and ensure a safe, positive public image within the neighboring community.
• Prepare and deliver timely performance appraisals, including 30- and 60-day check-ins, 90-day, 12-month, and ongoing anniversary check-ins.
• Train all employees on customer service, store image, marketing execution, and safety procedures.
• Mentor and train employees on cash awareness and expectations to reduce risk.
• Ensure employees complete all required training in a timely manner.
• Develop methods to ensure timely and proper communication with all employees.
• Establish periodic communication meetings with all store employees and the District Manager.
• Evaluate and develop specific action plans to address store needs and achieve objectives.
• Organize and maintain all store files and manuals.
• Manage and supervise store employees to ensure accurate and timely completion of all required reports.
• Manage and supervise store employees to ensure merchandise is stocked, attractively displayed, and correctly priced.
• Ensure all required employment-related posters and signs are easily accessible to employees.
• Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
• Budget and forecast P&L lines, and understand and manage merchandise margins.
• Safeguard and account for all money received and disbursed.
• Perform other financial analysis necessary to maximize sales and net profits.
• Notify the District Manager of any sales, cash, inventory, or operating discrepancies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED