Store A Manager

Circle K • Broadview Heights, OH

23h • $19 - $32 • Onsite

About The Position

The Store A Manager position is a full-time role responsible for the overall operations of a store, including leadership, customer service, training, organization, planning, and financial management. The manager directly supervises employees, ensures store standards are met, and works to maximize sales and profits. This role requires a high school diploma or equivalent, retail experience, and the ability to manage staff and operations effectively.

Requirements

• High school diploma or equivalent.
• 1 to 2 years of retail work experience or an equivalent combination of education, training, and work experience.
• Ability to supervise and train for the use of equipment, tools, and materials listed in CSR, Lead CSR, and Store Assistant job descriptions.
• Ability to supervise and manage the functions listed in CSR, Lead CSR, and Store Assistant job descriptions.
• Ability to use a computer for completion and analysis of reports, inventory control, cash control, and employment-related forms, or acquire those skills.
• A valid driver’s license and dependable transportation.
• Ability to have open availability.
• Ability to communicate (orally and in writing) in English.
• Ability to perform essential duties and physical functions.
• Ability to work in the described conditions.
• Ability to operate a motor vehicle.
• Ability to sit for long periods of time.
• Food Server certificate (e.g. ServSafe) and Food Safety Management certification may be required.

Responsibilities

• Directly supervise the activities of 2 or more full-time employees.
• Recruit, hire, and train employees, ensuring excellent customer service.
• Develop, manage, and assign tasks to ensure the store is clean, stocked, organized, and well-kept.
• Maintain a professional and supportive image among subordinates and supervisor.
• Schedule employees according to Company guidelines and business needs.
• Implement non-discriminatory management practices in hiring, training, counseling, mentoring, motivating, and separating employees.
• Develop positive and professional relationships with suppliers.
• Promote excellent service and resolve customer complaints professionally.
• Provide regular and predictable onsite attendance.
• Promote and ensure a safe, positive public image within the neighboring community.
• Prepare and deliver performance appraisals and feedback for all employees.
• Train all employees on customer service, store image, marketing execution, and safety procedures.
• Mentor and train employees on cash awareness and risk reduction.
• Ensure employees complete all required training in a timely manner.
• Develop methods for timely and proper communication to all employees.
• Establish periodic communication meetings with store employees and the District Manager.
• Evaluate and develop action plans to meet store objectives.
• Organize and maintain all store files and manuals.
• Ensure all required reports are completed accurately and timely.
• Ensure all merchandise is stocked, attractively displayed, and priced correctly.
• Ensure all required employment-related posters and signs are accessible.
• Analyze daily sales and expense information to maximize sales and net profits.
• Budget and forecast P&L lines, and manage merchandise margins.
• Safeguard and account for all money received and disbursed.
• Perform financial analysis to maximize sales and net profits.
• Notify District Manager of any sales, cash, inventory, or operating discrepancies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED