Storage Customer Service Representative

U-Haul•National City, CA

12d•Onsite

About The Position

U-Haul is seeking friendly, motivated individuals for the role of Storage Customer Service Representative. In this position, you will be part of a support team, acting as the face of U-Haul Company's exceptional service. Your responsibilities will include assisting customers by inspecting and maintaining equipment, and using up-to-date technology to dispatch and return equipment. This role provides on-the-job education, with a "Hire Fast, Pay Fast" philosophy, allowing for same-day start and pay. The company offers two paid hands-on working interviews and a hiring bonus. Additionally, a cash bonus is available upon completion of the U-Haul Equipment Inspection and Verification through the 1-2-3 Punch Certification Program at retail stores.

Requirements

Driver’s license and the ability to maintain a clean driving record
Excellent communication skills
Available to work on weekends and holidays

Responsibilities

Support the site manager with facility operations.
Answer phone inquiries from active and prospective customers.
Show storage units, explain the terms of rental agreements and prepare rental contracts.
Perform general routine property cleanup and minor repair work.
Ensure that all vacant storage units are clean, dry, secure and available for new customers.
Perform other duties as assigned.
Participate in ongoing continuous U-Haul education through U-Haul University.