Storage Customer Service Representative
About The Position
U-Haul is seeking friendly, motivated individuals for the role of Storage Customer Service Representative. In this position, you will be part of a support team, serving as the face of U-Haul Company’s exceptional service. You will also assist customers by dispatching and returning equipment using up-to-date technology. This role includes on-the-job training. U-Haul's motto is 'Hire Fast, Pay Fast,' allowing you to start and get paid on the same day. The hiring process includes two hands-on working interviews, for which you will be compensated. A $100 hiring bonus is offered, along with an additional $300 cash bonus upon successful completion of the U-Haul Equipment Inspection and Verification through the 1-2-3 Punch Certification Program at retail stores.
Requirements
- Driver’s license and the ability to maintain a clean driving record
- Excellent communication skills
- Available to work on weekends and holidays
Responsibilities
- Support the site manager with facility operations.
- Answer phone inquiries from active and prospective customers.
- Show storage units, explain the terms of rental agreements and prepare rental contracts.
- Perform general routine property cleanup and minor repair work, including shoveling snow.
- Ensure that all vacant storage units are clean, dry, secure and available for new customers.
- Become forklift certified and perform periodic forklift work.
- Perform other duties as assigned.
- Participate in ongoing continuous U-Haul education through U-Haul University.
Benefits
- On-the-job education
- $100 hiring bonus
- $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
