Storage Customer Service Representative
About The Position
This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship. Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative. As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company’s exceptional service…ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Additionally, you will assist customers using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Requirements
- Driver’s license and the ability to maintain a clean driving record
- Excellent communication skills
- Available to work on weekends and holidays
Responsibilities
- Support the site manager with facility operations.
- Answer phone inquiries from active and prospective customers.
- Show storage units, explain the terms of rental agreements and prepare rental contracts.
- Perform general routine property cleanup and minor repair work, including shoveling snow.
- Ensure that all vacant storage units are clean, dry, secure and available for new customers.
- Perform other duties as assigned.
- Participate in ongoing continuous U-Haul education through U-Haul University.
Benefits
- On-the-job education
- $100 hiring bonus
- $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
