Storage Customer Service Representative

U-Haul•Hanover, MA

16d•$15 - $16•Onsite

About The Position

U-Haul is seeking friendly, motivated individuals for the position of Storage Customer Service Representative. This role involves working as part of a support team to provide exceptional service, ensuring customers receive the help they need by inspecting and maintaining equipment. You will also assist customers using up-to-date technology for dispatching and returning equipment. This position offers on-the-job education, with a 'Hire Fast, Pay Fast' philosophy, allowing for same-day start and pay. Two hands-on working interviews are scheduled and paid, and a $100 hiring bonus is offered. Additionally, a $300 cash bonus is available upon completion of the U-Haul Equipment Inspection and Verification through the 1-2-3 Punch Certification Program at retail stores.

Requirements

Driver’s license and the ability to maintain a clean driving record
Excellent communication skills
Available to work on weekends and holidays

Responsibilities

Support the site manager with facility operations.
Answer phone inquiries from active and prospective customers.
Show storage units, explain the terms of rental agreements and prepare rental contracts.
Perform general routine property cleanup and minor repair work.
Ensure that all vacant storage units are clean, dry, secure and available for new customers.
Perform other duties as assigned.
Participate in ongoing continuous U-Haul education through U-Haul University.