Storage Billing Specialist

ACERTUS•Saint Louis, MO

About The Position

The Storage Billing Specialist reviews, verifies, and completes transportation orders delivered to storage. This role ensures order information, supporting documentation, dates, rates, fees, and billing details are accurate and complete before orders are moved into storage and prepared for invoicing. It serves as a quality-control step between transportation completion and client billing, helping ensure appropriate charges are captured and missing or inaccurate information is addressed. The position follows client-specific billing requirements and established policies, researches missing information, verifies documentation before applying charges, and escalates questionable instructions or discrepancies rather than making assumptions. It also prepares and reviews monthly storage e-bills and performs other duties assigned by management. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., with compensation of $21 per hour.

Requirements

High school diploma or equivalent required.
Strong attention to detail and accuracy.
Ability to review large amounts of information systematically.
Basic computer skills and ability to navigate multiple screens within a transportation management system.
Proficiency in Microsoft Office products, specifically Excel and Outlook.
Ability to interpret order notes, condition reports, receipts, and billing information.
Strong organizational and time-management skills.
Ability to identify discrepancies and follow established procedures to resolve them.
Ability to work independently while knowing when to ask questions or escalate an issue.

Nice To Haves

At least one year of experience performing billing duties is strongly preferred.
Understanding of client-specific billing requirements is preferred.

Responsibilities

Review and accurately complete transportation orders delivered to storage.
Ensure orders contain all required information before invoicing and comply with client-specific billing requirements.
Identify missing information and research the appropriate source when necessary.
Verify supporting documentation before applying charges and prevent incorrect or unsupported charges from being billed.
Complete orders efficiently while maintaining accuracy.
Escalate questionable information, billing instructions, or discrepancies rather than making assumptions.
Prepare and review monthly storage e-bills.
Follow established policies consistently for every order.
Perform other duties assigned by management.

Benefits

Medical, dental, and vision coverage.
Voluntary life and disability, accident, critical illness, and hospital indemnity coverage.
Company-paid basic life and long-term disability coverage.
Company-paid paid time off (PTO).
Seven company-paid holidays plus one floating holiday.
401(k) with company match.
Tuition reimbursement.
Financial wellness resources, retirement planning, and legal services.
Employee discount programs.
Complimentary Grubhub+ membership.
Casual dress code.