Storage Associate

Extra Space Storage • Buckeye, AZ

1d

About The Position

The Storage Associate supports daily operations at one or more self-storage locations, helping maintain facility cleanliness and operational standards. The role builds customer relationships through in-person and phone interactions, presents storage solutions, and manages customer accounts. The employee may work across multiple stores in the district and performs daily bank deposits and travel to other sites as needed.

The position is day shift only; the office closes at 6 p.m. The listed location is closed on Sundays. Work includes indoor and outdoor duties, from desk work to physical tasks, with exposure to seasonal weather.

Requirements

• At least 1 year of customer-facing work experience.
• A current valid driver's license and access to a reliable personal vehicle are necessary for daily bank deposits and travel to other sites as needed, except in New York City and Brooklyn.
• High school diploma or GED required.
• Ability to perform tasks that include standing, walking, climbing stairs, bending, sitting, and lifting.
• Regularly lift or move items weighing up to 35 pounds and occasionally up to 50 pounds.

Nice To Haves

• Sales experience preferred.
• College education is a plus.

Responsibilities

• Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions.
• Maximize sales objectives through unit rentals, unit insurance, and moving supplies.
• Maintain cleanliness through ongoing site maintenance, including sweeping, mopping, and grounds maintenance in the office, storage buildings, and surrounding areas.
• Perform daily site safety inspections, including lock checks.
• Address and resolve customer concerns related to billing, security, auctions, and proper site usage.
• Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits.
• Establish and maintain professional relationships with Extra Space employees.
• Perform additional duties as assigned.

Benefits

• Work/life balance with daytime hours and potential for Sundays off, depending on location.
• Growth opportunities throughout the U.S.
• Competitive starting pay.
• Paid time off accrued throughout the year, increasing with years of service.
• 401(k) match with Traditional and/or Roth choices.
• Affordable medical benefit options, with up to a $1,000 annual employer contribution to a Health Savings Account.
• EXTRA Healthy Wellness Program with rewards toward medical premiums.
• BenefitHub discounts on apparel, auto, electronics, entertainment, pets, travel, and other items.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED