Stop Loss Claims Operations Analyst – Medical - Remote

Symetra • ,

4d • $27 - $45 • Remote

About The Position

Responsible for Operations functions involving new and in-force Products. Maintains a high degree of initiative and an in-depth knowledge of products, operations and the Symetra organization. Works independently on day-to-day activities, documentation of new and existing processes, and possesses the ability to lead a project and/or remediation to successful completion.

Requirements

• 2-5 years of cumulative, relevant experience.
• College degree or equivalent work experience preferred.
• Strong analytical mindset with an interest in claims operations and problem-solving.
• Detail-oriented with the ability to manage multiple priorities in a fast-paced environment.
• Advanced proficiency in Excel (pivot tables, formulas, data analysis).
• Ability to analyze claims data and identify trends, anomalies, and cost drivers.
• Problem-solving mindset with the ability to recommend actionable solutions.
• Focus on process improvement and operational efficiency.
• Strong communication skills to translate data insights into business decisions.
• Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

Nice To Haves

• Experience with data analysis tools such as Python or R (preferred, not required depending on role level).
• Familiarity with tools such as Smartsheet or similar workflow/project tracking platforms.

Responsibilities

• Creation, analyzation and maintenance of procedures and processes, identifies and implements ideas for improved efficiency.
• Lead and facilitate operations based projects that will focus on system changes, process improvements, remediations, product enhancements and launches, legal and compliance updates, and other core operational functions.
• System support and testing, responsible for User Acceptance Testing for new and existing system enhancements for your functional area and product line.
• Provide technical training support and daily production support as needed for both internal and external teams.
• Operational duties include but are not limited to generation and analysis of contracts and/or agreements, reporting and metrics, analytics, and auditing in support of measuring group operations productivity and effectiveness and in support of internal business partners, including but not limited to Finance, Sales, Compliance, Law, Business Analysts, and other internal business partners.

Benefits

• Flexible full-time or hybrid telecommuting arrangements
• 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Company matching for community contributions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree