Stone Project Coordinator

Casey's Creative KitchensLondon, ON
CA$21 - CA$30Onsite

About The Position

Just as every kitchen is custom designed, every project requires thoughtful coordination behind the scenes. As our Stone Project Coordinator, you'll play an important role in ensuring our stone projects move seamlessly from order to installation. Working closely with our Cabinet Project Coordinators, Operations team, suppliers, installers, and customers, you'll help keep projects on track by coordinating schedules, ordering materials, communicating updates, and adapting to changing timelines. Your organization, attention to detail, and commitment to exceptional customer service will help create an experience that's just as impressive as the finished product.

Requirements

  • 2+ years of experience in project coordination, scheduling, customer service, office administration, or a similar role.
  • Strong organizational and time management skills with the ability to manage multiple priorities.
  • Excellent verbal and written communication skills.
  • Proficiency with Google Workspace.
  • A positive attitude, strong work ethic, and commitment to teamwork.

Nice To Haves

  • Experience in the construction, cabinetry, stone, renovation, or home building industry is considered an asset.
  • Experience with SAP or other ERP systems is considered an asset.

Responsibilities

  • Coordinate and schedule stone countertop installations.
  • Work closely with Cabinet Project Coordinators to align overall project timelines.
  • Order stone materials through supplier portals and issue purchase orders using SAP.
  • Answer questions and provide updates to customers, installers, suppliers, and internal teams.
  • Coordinate service appointments and warranty work when needed.
  • Assist customers with stone selections for stone-only projects.
  • Coordinate scheduling and installation for stone-only sales.
  • Liaise with Operations regarding schedules, project changes, and installation timelines.
  • Maintain accurate project information and documentation throughout each project.
  • Help deliver an exceptional customer experience from start to finish.

Benefits

  • Fair and competitive wages
  • A culture of continuous learning and professional development
  • A collaborative team committed to community involvement and giving back
  • The opportunity to grow with a well-established, family-owned company
  • Health Spending Account
  • Life Insurance and AD&D Insurance
  • RRSP Matching Program
  • Paid vacation time
  • Paid sick time
  • Safety Boot/Shoe Reimbursement Program
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