Full-Time Stockroom Operations Supervisor
Kohl's•Brookfield, WI
•Onsite
About The Position
In this role, you will be the expert in store operational processes, supervising store operations while working alongside and leading associates to deliver excellent customer service and operational efficiency. You will teach, coach, develop and supervise associates while completing all operational processes focused on consistent execution and operational efficiency.
Requirements
- Must be at least 18 years of age or older
- Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals
- Strong verbal/written communication and interpersonal skills
- Flexible availability, including days, nights, weekends, and holidays
- Basic math and reading skills, legible handwriting, and basic computer operation.
- Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
- Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
Nice To Haves
- 2 years experience in retail or similar industry
Responsibilities
- Execute sound operational processes including freight unload, receiving, processing product, stockroom management and omni channel fulfillment
- Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices
- Maintain appropriate levels of product on the sales floor by processing incoming freight, managing an accurate stockroom and directing floor replenishment as necessary based on sell through and seasonal changes
- Support the training processes for new hires on the operations team, ensuring associates are skilled on process best practices, proper inventory procedures, productivity standards and how to leverage Kohl’s tools and resources
- Support and partner with the merchandising team in store on merchandising incoming product, ensuring partnership on product placement and brand standards
- Lead with integrity, honesty and fostering teamwork in an engaged and inclusive culture
- Exercise good judgment; taking appropriate partners as needed
- Model, guide and provide direction to associates
- Demonstrate and coach a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues
- Support strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
- Prevent loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention
- Monitor and adjust resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty
- Use key performance indicators (KPIs) to make informed business decisions that drive overall store results
- Accomplish multiple tasks within established timeframes
- Train, monitor and reinforce company policies, procedures, standards and guidelines
- Maintain adherence to company safety policies for the safety of all associates and customers
- Key holder responsibilities include opening and closing store processes, and providing direction to associates
- Other responsibilities as assigned
Benefits
- PTO
- Vacation Buy Program
- Parental Leave
- Medical
- Dental
- Vision
- Short and long term disability programs
- Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans
- 401k
- Flexible Spending Accounts
- Associate discount programs with Kohl’s partners
- Life Insurance for you, your family or your pet
- Other protection programs
- Legal and adoption assistance benefits
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
