Full-Time Stockroom Operations Supervisor

Kohl's•Town of Amherst, NY

1d•$22 - $35•Onsite

About The Position

In this role, you will be the expert in store operational processes, supervising store operations while working alongside and leading associates to deliver excellent customer service and operational efficiency. You will teach, coach, develop and supervise associates while completing all operational processes focused on consistent execution and operational efficiency. Kohl’s purpose is to take care of families' realest moments, having cared for families for more than 60 years. Caring is core to the brand, meaning being there for the good, the bad, and the real. Kohl’s is committed to creating a healthy and safe workplace for associates and strives to support their journey toward fulfillment at work, at home, and within communities.

Requirements

Must be at least 18 years of age or older
Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals
Strong verbal/written communication and interpersonal skills
Flexible availability, including days, nights, weekends, and holidays
Ability to perform the accountabilities listed in the “What You’ll Do” Section
Ability to satisfactorily complete company training programs
Ability to comply with dress code requirements
Basic math and reading skills, legible handwriting, and basic computer operation
Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company
Perform work in accordance with the Physical Requirements section

Nice To Haves

2 years experience in retail or similar industry

Responsibilities

Execute sound operational processes including freight unload, receiving, processing product, stockroom management and omni channel fulfillment
Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices
Maintain appropriate levels of product on the sales floor by processing incoming freight, managing an accurate stockroom and directing floor replenishment as necessary based on sell through and seasonal changes
Support the training processes for new hires on the operations team, ensuring associates are skilled on process best practices, proper inventory procedures, productivity standards and how to leverage Kohl’s tools and resources
Support and partner with the merchandising team in store on merchandising incoming product, ensuring partnership on product placement and brand standards
Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture
Exercising good judgment; taking appropriate partners as needed
Modeling, guiding and providing direction to associates
Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues
Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention
Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty
Use key performance indicators (KPIs) to make informed business decisions that drive overall store results
Accomplishing multiple tasks within established timeframes
Training, monitoring and reinforcing company policies, procedures, standards and guidelines
Maintaining adherence to company safety policies for the safety of all associates and customers
Key holder responsibilities include opening and closing store processes, and providing direction to associates
Other responsibilities as assigned

Benefits

WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave)
HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more)
SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners)
INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs)
LIFE EVENTS (Legal and adoption assistance benefits)

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume