This position leads and develops teams effectively by teaching, training, and actively listening to associates. It involves touring stores, providing feedback, and communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. The role introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively. It models and demonstrates exceptional customer service standards, manages and supports customer service initiatives, ensures customer needs are resolved, and develops action plans to correct deficiencies. The position drives the financial performance and sales of the designated store area by reviewing financial statements, managing and assisting in budgeting, forecasting, and controlling expenses, monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes, and developing action plans to mitigate shrink and ensure sales and profit goals are achieved. It provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, communicating expectations consistently, promoting a belonging mindset, and recruiting and developing qualified associates. The role coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives, identifying and communicating goals, building accountability, measuring progress, identifying improvement opportunities, and demonstrating adaptability. It ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree