About The Position

This position leads and develops teams effectively by teaching, training, and actively listening to associates. It involves touring stores, providing feedback, and communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. The role introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively. It models and demonstrates exceptional customer service standards, manages and supports customer service initiatives, ensures customer needs are resolved, and develops action plans to correct deficiencies. The position drives the financial performance and sales of the designated store area by reviewing financial statements, managing and assisting in budgeting, forecasting, and controlling expenses, monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes, and developing action plans to mitigate shrink and ensure sales and profit goals are achieved. It provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, communicating expectations consistently, promoting a belonging mindset, and recruiting and developing qualified associates. The role coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives, identifying and communicating goals, building accountability, measuring progress, identifying improvement opportunities, and demonstrating adaptability. It ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.

Requirements

  • 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
  • Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.)

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
  • Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
  • General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

  • Leads and develops teams effectively by teaching, training, and actively listening to associates.
  • Models and demonstrates exceptional customer service standards to store associates.
  • Drives the financial performance and sales of the designated store area.
  • Provides supervision and development opportunities for hourly associates.
  • Coordinates, completes, and oversees job-related activities and assignments.
  • Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.

Benefits

  • medical coverage
  • vision coverage
  • dental coverage
  • 401(k)
  • stock purchase
  • company-paid life insurance
  • PTO (including sick leave)
  • parental leave
  • family care leave
  • bereavement
  • jury duty
  • voting
  • short-term disability
  • long-term disability
  • company discounts
  • Military Leave Pay
  • adoption and surrogacy expense reimbursement
  • Tuition, books, and fees are completely paid for by Walmart through Live Better U
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