(USA) Stocking 1 Coach, Non-Complex
About The Position
This role leads and develops teams effectively by teaching, training, and actively listening to associates. It involves touring stores, providing feedback, and communicating with all levels of associates regarding store operations, business initiatives, merchandising, and company direction. The position introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively. It also models and demonstrates exceptional customer service standards, manages customer service initiatives, ensures customer needs are met, and provides process improvement leadership. The role drives financial performance and sales by reviewing Profit Loss statements, managing budgets, forecasting, and controlling expenses. It monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes, developing action plans to mitigate shrink and achieve sales and profit goals. Additionally, it provides supervision and development opportunities for hourly associates through hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, and promoting a belonging mindset. The position ensures compliance with company policies and procedures, supports the company mission, values, and standards of ethics and integrity, and upholds the Open Door Policy. Core values include Respect the Individual (building high-performing teams, embracing differences, creating a workplace of belonging, attracting and retaining talent, empowering and developing talent, recognizing contributions) and Act with Integrity (maintaining high standards of ethics and compliance, modeling Walmart values, supporting a regenerative company, acting selflessly, being humble, self-aware, honest, fair, and transparent). It also focuses on Serving Customers and Members (delivering results with customer focus, adapting to shopping behaviors, applying EDLP and EDLC models, making data-driven decisions, balancing priorities, and considering all stakeholders) and Striving for Excellence (displaying curiosity, taking calculated risks, demonstrating courage and resilience, encouraging learning from mistakes, driving continuous improvement, adopting new technologies, and supporting change).
Requirements
- 2 years of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
- Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
- Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
- General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing
Responsibilities
- Leads and develops teams effectively by teaching, training, and actively listening to associates.
- Models and demonstrates exceptional customer service standards to store associates.
- Drives the financial performance and sales of the designated store area.
- Provides supervision and development opportunities for hourly associates.
- Ensures compliance with company policies and procedures.
- Builds high-performing teams and embraces differences.
- Creates a workplace where associates feel seen, supported, and connected through a culture of belonging.
- Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
- Maintains and promotes the highest standards of integrity, ethics, and compliance.
- Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
- Delivers results while putting the customer first.
- Makes decisions based on data insights and analysis.
- Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience.
- Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
- Tuition, books, and fees are completely paid for by Walmart for Live Better U programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
