(USA) Stocking 2 Coach, Non-Complex

WalmartMountain Home, AR
Onsite

About The Position

This position leads and develops teams effectively by teaching, training, and actively listening to associates. It involves touring stores, providing feedback, and communicating and collaborating with all levels of associates regarding store operations, business initiatives, merchandising, and company direction. The role introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively. It models and demonstrates exceptional customer service standards by following the One Best Way service model, managing customer service initiatives, ensuring customer needs are met, and developing action plans to correct deficiencies. The role drives financial performance and sales by reviewing Profit Loss statements, managing budgets, forecasting, and controlling expenses. It monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes, developing action plans to mitigate shrink and achieve sales and profit goals. This position provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, promoting a belonging mindset, and recruiting qualified associates. It also coordinates and completes job-related activities by developing relationships with stakeholders, supporting plans and initiatives, identifying and communicating goals, building accountability, measuring progress, and identifying improvement opportunities. The role ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity. It fosters a culture of belonging, creates opportunities for associates to thrive, builds strong relationships, and communicates with impact to motivate and influence. The role attracts and retains talent, empowers and develops associates, and recognizes contributions. It maintains high standards of integrity, ethics, and compliance, acting in a selfless, humble, self-aware, honest, fair, and transparent manner. The position serves customers by delivering results, putting the customer first, and adapting to how, where, and when customers shop. It makes decisions based on data, balances priorities, and considers all stakeholders. The role displays curiosity, takes calculated risks, demonstrates resilience, and encourages learning from mistakes. It drives continuous improvement, adopts new technologies, and supports others through change.

Requirements

  • 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
  • Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
  • Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
  • General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

  • Leads and develops teams effectively by teaching, training, and actively listening to associates.
  • Models and demonstrates exceptional customer service standards to store associates.
  • Drives the financial performance and sales of the designated store area.
  • Provides supervision and development opportunities for hourly associates.
  • Ensures compliance with company policies and procedures.
  • Builds high-performing teams and embraces differences.
  • Creates a workplace where associates feel seen, supported, and connected through a culture of belonging.
  • Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
  • Maintains and promotes the highest standards of integrity, ethics, and compliance.
  • Serves customers by delivering results while putting the customer first.
  • Makes decisions based on data, insights, and analysis.
  • Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
  • Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

  • Medical coverage
  • Vision coverage
  • Dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • PTO (including sick leave)
  • Parental leave
  • Family care leave
  • Bereavement
  • Jury duty
  • Voting leave
  • Short-term disability
  • Long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
  • Tuition, books, and fees are completely paid for by Walmart for Live Better U programs.
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