This position leads and develops teams effectively by teaching, training, and actively listening to associates. It involves touring stores, providing feedback, and communicating and collaborating with all levels of associates regarding store operations, business initiatives, merchandising, and company direction. The role introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively. It also models and demonstrates exceptional customer service standards, manages and supports customer service initiatives, ensures customer needs are resolved, and develops action plans to correct deficiencies and provide process improvement leadership. The role drives financial performance and sales by reviewing P&L statements, managing budgets, forecasting, and controlling expenses. It monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes, developing action plans to mitigate shrink and achieve sales and profit goals. Additionally, it provides supervision and development opportunities for hourly associates through hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, promoting a belonging mindset, and recruiting qualified associates. The position coordinates and oversees job-related activities by developing relationships with stakeholders, supporting plans and initiatives, identifying and communicating goals, building accountability, measuring progress, and identifying improvement opportunities. It ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity. The role emphasizes respecting the individual by building high-performing teams, embracing differences, creating a workplace where associates feel seen, supported, and connected, and creating opportunities for all associates to thrive. It also involves working collaboratively, building strong relationships, communicating with impact, energy, and positivity, attracting and retaining talent, empowering and developing talent, and recognizing others' contributions. The role acts with integrity by maintaining high standards of ethics and compliance, modeling Walmart values, holding oneself and others accountable, and supporting Walmart's goal of becoming a regenerative company. It also involves acting in a selfless manner and being humble, self-aware, honest, fair, and transparent. The role serves customers and members by delivering results while putting the customer first, considering and adapting to how, where, and when customers shop, and applying the EDLP and EDLC business models. It makes decisions based on data, insights, and analysis, balancing short and long-term priorities, and considering all stakeholders when making plans. The role strives for excellence by displaying curiosity, a desire to learn, taking calculated risks, demonstrating courage and resilience, and encouraging learning from mistakes. It drives continuous improvements, adopts and encourages new technologies and skills, and supports others through change.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree