(USA) Overnight Stocking Coach, Non-Complex, Management

Walmart • Howell, MI

1d • Onsite

About The Position

This position leads and develops teams effectively by teaching, training, and actively listening to associates. It involves touring stores, providing feedback, and communicating with all levels of associates regarding store operations, business initiatives, merchandising, and company direction. The role introduces and leads company change efforts, provides clear expectations and guidance to implement business solutions, and communicates business objectives to teams effectively. It also models and demonstrates exceptional customer service standards, manages customer service initiatives, ensures customer needs are met, and develops action plans for process improvement. The position drives financial performance and sales by reviewing P&L statements, managing budgets, forecasting, controlling expenses, monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes. It also develops and implements action plans to mitigate shrink and achieve sales and profit goals. Additionally, it provides supervision and development opportunities for hourly associates through hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, and promoting a belonging mindset. The role ensures compliance with company policies and procedures and supports the company mission, values, and standards of ethics and integrity.

Requirements

• 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
• Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

• Leads and develops teams effectively by teaching, training, and actively listening to associates.
• Tours stores and provides feedback to associates.
• Communicates and collaborates with all levels of associates regarding store operations, business initiatives, merchandising, and company direction.
• Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions.
• Communicates business objectives to teams effectively.
• Models and demonstrates exceptional customer service standards to store associates.
• Manages and supports customer service initiatives.
• Ensures customer needs, complaints, and issues are successfully resolved.
• Develops and implements action plans to correct deficiencies and provides process improvement leadership.
• Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements.
• Manages and assists in budgeting, forecasting, and controlling expenses in the designated business area.
• Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved.
• Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring.
• Assigns duties, sets clear expectations, provides associate recognition, and communicates expectations consistently and effectively.
• Promotes a belonging mindset in the workplace and recruits and develops qualified associates.
• Coordinates, completes, and oversees job-related activities and assignments.
• Develops and maintains relationships with key stakeholders.
• Supports plans and initiatives to meet customer and business needs.
• Identifies and communicates goals and objectives, building accountability for and measuring progress in achieving results.
• Identifies and addresses improvement opportunities and demonstrates adaptability.
• Promotes continuous learning.
• Ensures compliance with company policies and procedures.
• Supports company mission, values, and standards of ethics and integrity by implementing related action plans.
• Utilizes and supports the Open Door Policy.
• Provides direction and guidance on applying company values and standards in executing business processes and practices.

Benefits

• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting leave
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U education benefit program (tuition, books, and fees paid by Walmart for eligible associates)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree