(USA) Stocking 1 Coach

WalmartFort Collins, CO
Onsite

About The Position

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Drives the financial performance and sales of the designated store area by reviewing and evaluating Profit & Loss statements, managing and assisting in budgeting, forecasting, and controlling expenses. Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring associates, assigning duties, setting clear expectations, providing associate recognition, communicating expectations consistently and effectively, and recruiting and developing qualified associates. Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.

Requirements

  • 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years general work experience and 1 year of supervisory experience.
  • Associates will be required to attend and successfully complete all job-required trainings and assessments (e.g., Academy trainings, Open Door trainings, etc.).

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
  • Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
  • General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

  • Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback.
  • Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction.
  • Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively.
  • Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model.
  • Manages and supports customer service initiatives (e.g., store of the community and community outreach programs), ensuring customer needs, complaints, and issues are successfully resolved.
  • Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.
  • Drives the financial performance and sales of the designated store area by reviewing and evaluating Profit & Loss statements.
  • Manages and assists in budgeting, forecasting, and controlling expenses in the designated business area to confirm they are indexed to sales.
  • Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
  • Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved for the business area.
  • Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring associates, assigning duties, setting clear expectations, providing associate recognition, communicating expectations consistently and effectively, and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.
  • Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, and identifying and addressing improvement opportunities.
  • Demonstrates adaptability and promotes continuous learning.
  • Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance on applying these in executing business processes and practices.

Benefits

  • Medical coverage
  • Vision coverage
  • Dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • PTO (including sick leave)
  • Parental leave
  • Family care leave
  • Bereavement
  • Jury duty
  • Voting leave
  • Short-term disability
  • Long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Tuition, books, and fees are completely paid for by Walmart for Live Better U programs (high school completion to bachelor's degrees, including English Language Learning and short-form certificates).
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