(USA) Overnight Stocking Coach, Non-Complex, Management

Walmart•Wilkes-Barre, PA

3d•$65,000 - $100,000•Onsite

About The Position

This position leads and develops teams effectively by teaching, training, and actively listening to associates. It involves touring stores, providing feedback, and communicating with all levels of associates regarding store operations, business initiatives, merchandising, and company direction. The role introduces and leads company change efforts, provides clear expectations and guidance to implement business solutions, and communicates business objectives to teams effectively. It models and demonstrates exceptional customer service standards, manages and supports customer service initiatives, ensures customer needs are met, and develops action plans to improve customer experience. The position drives financial performance and sales by reviewing Profit Loss statements, managing budgets, forecasting, and controlling expenses. It monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes, and develops action plans to mitigate shrink and achieve sales and profit goals. The role provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, promoting a belonging mindset, and recruiting qualified associates. It also coordinates and oversees job-related activities by developing relationships with stakeholders, supporting plans and initiatives, identifying and communicating goals, building accountability, and demonstrating adaptability. The role ensures compliance with company policies and procedures, supports the company mission, values, and standards of ethics and integrity, and utilizes the Open Door Policy. Core values include Respect the Individual (builds high-performing teams, embraces differences, creates a workplace where associates feel seen, supported, and connected, creates opportunities for all associates to thrive), Act with Integrity (maintains high standards of integrity, ethics, and compliance, models Walmart values, supports Walmart's goal of becoming a regenerative company), Serve Our Customers and Members (delivers results while putting the customer first, considers how, where, and when customers shop, applies EDLP and EDLC business models), and Strive for Excellence (displays curiosity, takes calculated risks, demonstrates courage and resilience, encourages learning from mistakes, drives continuous improvements, adopts new technologies, and supports others through change).

Requirements

2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

Leads and develops teams effectively by teaching, training, and actively listening to associates.
Tours stores and provides feedback to associates.
Communicates and collaborates with all levels of associates regarding store operations, business initiatives, merchandising, and company direction.
Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions.
Communicates business objectives to teams effectively.
Models and demonstrates exceptional customer service standards to store associates.
Manages and supports customer service initiatives.
Ensures customer needs, complaints, and issues are successfully resolved.
Develops and implements action plans to correct deficiencies and provide process improvement leadership.
Drives the financial performance and sales of the designated store area by reviewing Profit Loss statements.
Manages and assists in budgeting, forecasting, and controlling expenses.
Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved.
Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing associate recognition, communicating expectations consistently and effectively, promoting a belonging mindset, and recruiting and developing qualified associates.
Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders.
Supports plans and initiatives to meet customer and business needs.
Identifies and communicates goals and objectives, building accountability for and measuring progress in achieving results.
Identifies and addresses improvement opportunities and demonstrates adaptability and promotes continuous learning.
Ensures compliance with company policies and procedures.
Supports company mission, values, and standards of ethics and integrity by implementing related action plans.
Utilizes and supports the Open Door Policy and provides direction and guidance on applying these in executing business processes and practices.

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates, covering high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply.)