Retail - FT Stocker/Cashier (82194)

Specs Family Partners•Houston, TX

23h•Onsite

About The Position

The individuals who perform this job provide extraordinary shopping experiences to our guests and exceptional service at the time of checkout. This role involves operating the cash register, assisting guests, stocking shelves, and maintaining the cleanliness and organization of the work area. The job requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. Physical demands include standing for extended periods, lifting, bending, and occasional heavy lifting or pulling. The company emphasizes a fun and positive work environment, adherence to safety regulations, and teamwork.

Requirements

Must be over the age of 21.
Ability to read, comprehend, and write simple instructions or memos.
Ability to communicate with and understand coworkers and guests.
Ability to add, subtract, multiply, and divide in both whole numbers and in fractions and decimals.
Ability to calculate discounts and percentages.
Responsible, reliable, and committed to providing extraordinary service.
Patience, friendliness, and an outgoing personality.
Self-starter with a strong work ethic.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Must maintain a valid TABC Beverage Sellers Permit.
In some cases, must maintain a valid Food Handlers Permit.
Regularly requires standing, walking, and bending.
Use of arms, hands, and fingers to feel, handle, reach, and lift.
Climbing and balance.
Ability to lift and/or move up to 25 pounds regularly and up to 50 pounds or more occasionally using proper lifting techniques and tools.
Ability to push and/or pull 50-100 pounds or more occasionally.
Specific vision abilities required include close vision, depth perception, and the ability to adjust focus.
Physical attendance based on a schedule made by management which may vary week to week based on the needs of the business.
Familiarity with cash handling procedures.
Knowledge of basic math for cash transactions.
Strong communication skills, including phone etiquette.

Nice To Haves

Previous experience in retail or customer service.
Cashiering experience.
Bilingual skills.

Responsibilities

Know and actively demonstrate the Company Mission Statement and Core Values daily.
Maintain uniform standards as detailed in the Employee Manual.
Greet guests with a smiling face and helpful demeanor, using the Guest Services script.
Operate cash register or electronic scanner and look up products as needed.
Ensure proper pricing by scanning the correct barcode.
Properly use and maintain computers, registers, and scanner equipment.
Suggestively sell items to guests at the register and offer add-on items.
Monitor merchandise brought to the register by stockers.
Redeem coupons and weigh produce items when required.
Kindly ask the guest to read and answer the pin pad question before starting the transaction.
Check acceptable identification to ensure legal sales.
Receive cash, checks, debit cards, credit cards, or gift cards.
Issue receipts and any change due.
Accurately count change back to the guest.
Bag or box merchandise, using bags and boxes judiciously.
Assist with carry-outs when needed and feasible.
Compute and record totals of all transactions on daily record sheet.
Call the code for a cash drop as soon as the limit has been reached.
Keep work area clean and neat and do not overstock counter with merchandise.
Count down drawer at end of shift and prepare final drop.
Answer questions and provide information to guests.
Resolve guest complaints with courtesy and respect.
Avoid conversations with coworkers when guests are present.
Avoid use of personal cell phone while on the sales floor.
Stock shelves and check price tags as needed.
Monitor checkout station, making sure all needed tools such as register paper and paper bags are in stock.
Prepare assigned areas for inventory and assist in the inventory process if needed.
Carry out directives of management efficiently.
Fulfill responsibilities with care and attention to detail.
Practice teamwork and cooperation with others.
Possess time management skills and be able to prioritize tasks.
Manage stress in a fast-paced environment.
Stand for most of shift, bend and walk occasionally.
Use arms, hands, and fingers to feel, handle, reach, and lift.
Lift and/or move up to 25 pounds regularly and up to 50 pounds or more occasionally using proper lifting techniques and tools.
Push and/or pull 50-100 pounds or more occasionally.
Communicate with and understand team members and guests.
See product and payment methods.
Work in accordance with all safety regulations of Specs Family Partners and OSHA.
Other projects and tasks assigned by management, which may include cleaning restrooms.
Maintain attendance and timeliness.
Provide exceptional customer service and ensure a positive shopping experience.
Assist customers with their purchases.
Handle cash transactions.
Maintain the appearance of the store.