RETAIL - FT STOCKER/CASHIER (82194)

SPECS FAMILY PARTNERS LTD • Houston, TX

3d • Onsite

About The Position

The individuals who perform this job provide extraordinary shopping experiences to our guests and exceptional service at the time of checkout. This role involves operating a cash register, assisting customers, stocking shelves, and maintaining the store's appearance. The job requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Requirements

• State law says you must be over the age of 21 to work at Spec's.
• Ability to read, comprehend, and write simple instructions or memos.
• Ability to communicate with and understand coworkers and guests.
• Ability to add, subtract, multiply, and divide in both whole numbers and in fractions and decimals.
• Ability to calculate discounts and percentages.
• Responsible, reliable, and committed to providing extraordinary service.
• Patience, friendliness, and an outgoing personality.
• Self-starter with a strong work ethic who completes job assignments in a timely fashion and then looks for the next task.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Must maintain a valid TABC Beverage Sellers Permit.
• In some cases, a valid Food Handlers Permit.
• Previous experience in retail or customer service preferred.
• Familiarity with cash handling procedures.
• Knowledge of basic math for cash transactions.
• Strong communication skills, including phone etiquette.

Nice To Haves

• Bilingual skills are a plus.
• Cashiering experience is preferred, but willing to train.
• High school diploma or a general education degree (GED) is preferred.

Responsibilities

• Know and actively demonstrate, daily, our Company Mission Statement and Core Values.
• Maintain uniform standard, as detailed in the Employee Manual, for all worked hours.
• Greet guests with a smiling face and helpful demeanor, use our Guest Services script.
• Operate cash register or electronic scanner and look up products as needed to access UPC codes or prices.
• Ensure proper pricing by scanning the correct barcode.
• Properly use and maintain computers, registers, and scanner equipment.
• Suggestively sell items to guests at the register and offer add-on items, including the charity of the month.
• Monitor merchandise brought to the register by stockers so that the accurate amounts are charged to the guest.
• Redeem coupons and weigh produce items when required.
• Kindly ask the guest to read and answer the pin pad question before starting the transaction. Never answer the pin pad questions for the guest.
• If necessary, check acceptable identification, use 36 sign-in, to ensure you make the legal sale. Use best practices and always be professional when checking IDs.
• Receive cash, checks, debit cards, credit cards, or gift cards.
• Issue receipts and any change due.
• Accurately count change back to the guest.
• Bag or box merchandise.
• Assist with carry-outs when needed and feasible.
• Compute and record totals of all transactions on daily record sheet.
• Call the code for a cash drop as soon as the limit has been reached in order to maintain proper till balance.
• Keep work area clean and neat and do not overstock counter with merchandise.
• Count down drawer at end of shift and prepare final drop.
• Answer questions and provide information to guests.
• Resolve guest complaints with courtesy and respect.
• Avoid conversations with coworkers when guests are present.
• Avoid use of personal cell phone while on the sales floor.
• Stock shelves and check price tags as needed.
• Monitor checkout station, making sure all needed tools such as register paper and paper bags are in stock.
• Prepare assigned areas for inventory and assist in the inventory process if needed.
• Carry out directives of management efficiently.
• Fulfill responsibilities with care and attention to detail.
• Practice teamwork and cooperation with others.
• Possess time management skills and be able to prioritize tasks.
• Ability to manage stress in a fast-paced environment.
• Stand for most of shift, bend and walk occasionally. Use arms, hands, and fingers to feel, handle, reach, and lift. Lift and/or move up to 25 pounds regularly and up to 50 pounds or more occasionally using proper lifting techniques and tools. Push and/or pull 50-100 pounds or more occasionally. Communicate with and understand team members and guests. See product and payment methods.
• Work in accordance with all safety regulations of Specs Family Partners and OSHA.
• Other projects and tasks assigned by management.
• Attendance and timeliness are required.

Benefits

• The TABC course takes 2-3 hours to complete, and we will pay you for your time spent in the course up to 3 hours.
• Spec's will provide a link to the course and login information after the hiring process is complete.
• We will deduct the cost of the course from your paycheck ($8) so you do not need to pay for the course up front.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED