Stock Hourly Manager

Dufry CareersSt. Louis, MO
Onsite

About The Position

The Stock Hourly Manager at St. Louis - Lambert International Airport, supervises stock operations during assigned shifts, ensuring efficient inventory management, proper merchandise handling, and adherence to operational standards. This role maintains safe working conditions while coordinating stock activities to support sales floor replenishment and overall store operations.

Requirements

  • 3+ years of experience in stock operations, inventory, or warehouse functions.
  • 2+ years in a shift lead or supervisory role in retail or warehouse settings.
  • High school diploma or equivalent required; Associate degree in Business or Supply Chain preferred (may count toward experience).
  • Knowledge of inventory systems (RMS/WMS/ERP); SAP experience is a plus.
  • Basic Microsoft Excel skills (filters, sorting, PivotTables preferred).
  • Familiarity with FIFO, labeling standards, and loss prevention.
  • PIT/MHE certification preferred (or ability to obtain after hire).
  • Safety training (PPE, ergonomics, ladder safety) preferred.
  • Flexible availability required, including early mornings, evenings, weekends, and holidays to support continuous stock operations and peak receiving periods.

Nice To Haves

  • Associate degree in Business or Supply Chain
  • SAP experience
  • PivotTables preferred
  • PIT/MHE certification preferred (or ability to obtain after hire).
  • Safety training (PPE, ergonomics, ladder safety) preferred.

Responsibilities

  • Supervise stock associates during assigned shifts; assign tasks, set priorities and ensure timely execution of receiving, stocking, and inventory procedures.
  • Ensure team adherence to opening/closing checklists, stockroom standards and asset protection protocols; conduct shift inspections for organization, labeling, and secure storage.
  • Coordinate incoming freight, receiving, counting, and processing deliveries.
  • Document and report shortages, overages, and damages within required timeframes.
  • Manage sales floor replenishment to maintain in-stock levels; partner with sales teams to identify outs and prioritize restocking by business need and planogram/merchandising standards.
  • Oversee processing of returns, damaged, and outdated goods for vendor credit; maintain accurate documentation and timely completion of procedures.
  • Utilize RMS/WMS/ERP to track stock levels, process orders, and maintain records; assist with cycle counts, investigate variances, and support annual physical inventory.
  • Maintain organized, and safe stock areas; ensure proper equipment use, storage practices, and PPE/OSHA compliance; escalate maintenance needs.
  • Provide on-the-job coaching; reinforce SOPs, safety practices, and performance expectations; give real-time feedback and support cross-training.
  • Share shift updates on KPIs (e.g., receiving throughput, pick/replenishment accuracy, outs), staffing needs, and process improvements with management.

Benefits

  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • Holiday pay
  • 401(k) retirement plan
  • Company paid life insurance
  • Tuition reimbursement
  • Employee discounts across all company brands
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program – refer a friend and earn a bonus
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