Stock Controller - South Coast Plaza

Stella McCartneyCosta Mesa, CA
$24 - $26Onsite

About The Position

Stella McCartney is looking for an efficient, motivated, and methodical stock controller to join their South Coast Plaza team. The individual must have a 360-degree approach to effective stock management, working in conjunction with the store manager, the inventory control team, and most importantly, the shop floor to maximize sales and efficiency. This role is vital to the day-to-day function and success of the store. The individual must be a great collaborator, a strong communicator, and self-motivated to achieve exceptional results as part of a small but driven store. Independence, organization, and agility will assist you in your pursuit for an exceptional back-of-house function, which allows a seamless transition between shop floor and stock room.

Requirements

  • Excellent IT skills, including Excel, Teams, and Outlook.
  • Previous experience in managing stock at high volume/high value.
  • Ability to multitask, self-motivate, and prioritize in busy environments, maximizing time.
  • Excellent communication skills both written and spoken.
  • Confident in collaborating and working independently.
  • Detailed and accuracy-driven with a determination for exceptional results.
  • Methodical and logical, with a problem-solving aptitude.

Nice To Haves

  • Previous knowledge of Retail Pro / Stealth would be advantageous.

Responsibilities

  • Be responsible for the physical organization of the stockroom, ensuring tidiness, efficiency, and accuracy.
  • Physically receiving delivery – reporting any discrepancies immediately.
  • Checking the precision of the received stock to ensure all items entering the store are as expected and reporting any issues (e.g., mislabeling, damage, faulty items).
  • Daily, weekly, and monthly cycle counts of departments to ensure full accuracy of stock. Results are reported to the inventory and finance team, and must consistently surpass the expected threshold.
  • Perform annual physical inventory.
  • Open, track, and close stock consignments.
  • Order and monitor packaging and stationery in line with store requirements.
  • Manage and track after-sales requests in a timely manner.
  • Identify faulty/damaged stock and align with company procedure.
  • Book and track UPS shipments.
  • Maintenance of stock/overstock levels – clearing excess stock, replenishment, etc., to assist with efficiency of shop floor standards during busy periods.
  • Assisting the team on the shop floor when required, to ensure shop floor is covered and all necessary tasks are completed.
  • Work consistently with the sales team to update, involve, and educate the team on day-to-day tasks/issues.
  • Work closely with the operations and inventory teams to ensure alignment and a collaborative working environment.
  • Understand the store by taking time to analyze, read, and be curious – reporting any opportunities to store management.
  • Propose tasks, plans, standards, and habits to increase efficiency and success.
  • Open and closing of the store – following the company guidelines and reporting procedures.

Benefits

  • Employee discount
  • Exclusive staff sales and sample sales
  • Flexible working/core hours
  • Maternity/paternity enhanced
  • Fitness membership (Classpass) and onsite yoga
  • Volunteer and Birthday leave
  • Employee referral bonus
  • Financial Wellbeing Support Services
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