Stock Controller - South Coast Plaza

Stella McCartney America•Costa Mesa, CA

5d•Onsite

About The Position

Stella McCartney is looking for an efficient, motivated, and methodical stock controller to join their South Coast Plaza team. The individual must have a 360-degree approach to effective stock management, working in conjunction with the store manager, the inventory control team, and most importantly, the shop floor to maximize sales and efficiency. This role is vital to the day-to-day function and success of the store. The individual must be a great collaborator, a strong communicator, and self-motivated to achieve exceptional results as part of a small but driven store. Independence, organization, and agility will assist you in your pursuit for an exceptional back-of-house function, which allows a seamless transition between shop floor and stock room.

Requirements

Excellent IT skills, including Excel, Teams, and Outlook.
Previous experience in managing stock at high volume/high value.
Ability to multitask, self-motivate, and prioritize in busy environments, maximizing time.
Excellent communication skills both written and spoken.
Confident in collaborating and working independently.
Detailed and accuracy-driven with a determination for exceptional results.
Methodical and logical, with a problem-solving aptitude.

Nice To Haves

Previous knowledge of Retail Pro / Stealth would be advantageous.

Responsibilities

Be responsible for the physical organization of the stockroom, ensuring tidiness, efficiency, and accuracy.
Physically receiving delivery – reporting any discrepancies immediately.
Checking the precision of the received stock to ensure all items entering the store are as expected and reporting any issues (e.g., mislabeling, damage, faulty items).
Conducting daily, weekly, and monthly cycle counts of departments to ensure full accuracy of stock. Results are reported to the inventory and finance team, and must consistently surpass the expected threshold.
Performing annual physical inventory.
Opening, tracking, and closing stock consignments.
Ordering and monitoring packaging and stationery in line with store requirements.
Managing and tracking after-sales requests in a timely manner.
Identifying faulty/damaged stock and aligning with company procedure.
Booking and tracking UPS shipments.
Maintenance of stock/overstock levels – clearing excess stock, replenishment, etc., to assist with efficiency of shop floor standards during busy periods.
Assisting the team on the shop floor when required, to ensure the shop floor is covered and all necessary tasks are completed.
Working consistently with the sales team to update, involve, and educate the team on day-to-day tasks/issues.
Working closely with the operations and inventory teams to ensure alignment and a collaborative working environment.
Understanding the store by taking time to analyze, read, and be curious – reporting any opportunities to store management.
Proposing tasks, plans, standards, and habits to increase efficiency and success.
Opening and closing of the store – following company guidelines and reporting procedures.