Stock Clerk - Issue/Turn-In

Tessera•Lakewood, WA

4d•$27 - $27•Onsite

About The Position

Tessera is seeking a flexible and dependent Stock Clerk with a professional attitude. Typical duties include but are not limited to: Continuously checks clothing and equipment for compliance with instructions and Army Technical Manuals. Makes a serviceability determination about the condition of the equipment being turned in. Distributes clothing and equipment to soldiers and documents on their check sheet. Documents turned in items on the soldier’s check sheet as per established contract policies and procedures. Performs daily assigned work supporting customers and ensuring satisfaction. Administers retail operations to ensure that appointment schedules are maintained and that all customers are handled within quality benchmarks. Handles the flow of customers to ensure all customers in line have the appropriate paperwork and if special help is needed, expedite their service. Performs both the turn-in and issue tasks to ensure all items are turned in, issued, and are properly documented. Assists in maintaining the workstation and backup stock area exhibiting an organization and a clean working area which reflects the efficiency and effectiveness of the organization. Repairs and cleans equipment such as helmets and backpack frames. May assist in sewing room and with data entry. Assists with maintaining general cleanliness of the warehouse.

Requirements

3-4 years relevant work experience in retail/warehouse operations preferred.
Basic data processing and math skills.
Knowledge of customer service skills and techniques to include the ability to respond to inquiries or complaints from customers, regulatory agencies, or members of the business community.
Must be able to stand for extended periods of time and must frequently lift and/or move up to 70 pounds.
Must be able to obtain and maintain applicable security clearances and installation access.
A background check and E-Verify will be conducted for this position.
Access to this federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act.

Nice To Haves

Knowledge of a Central Issuing Facility is desirable.

Responsibilities

Continuously checks clothing and equipment for compliance with instructions and Army Technical Manuals.
Makes a serviceability determination about the condition of the equipment being turned in.
Distributes clothing and equipment to soldiers and documents on their check sheet.
Documents turned in items on the soldier’s check sheet as per established contract policies and procedures.
Performs daily assigned work supporting customers and ensuring satisfaction.
Administers retail operations to ensure that appointment schedules are maintained and that all customers are handled within quality benchmarks.
Handles the flow of customers to ensure all customers in line have the appropriate paperwork and if special help is needed, expedite their service.
Performs both the turn-in and issue tasks to ensure all items are turned in, issued, and are properly documented.
Assists in maintaining the workstation and backup stock area exhibiting an organization and a clean working area which reflects the efficiency and effectiveness of the organization.
Repairs and cleans equipment such as helmets and backpack frames.
May assist in sewing room and with data entry.
Assists with maintaining general cleanliness of the warehouse.

Benefits

Medical, Dental, Vision
401(k) retirement plan
Life & Short-Term Disability Insurance
Health and Welfare Benefit ($4.93 per hour worked)
Flexible Spending Account for both medical and dependent care
11 paid federal holidays, accrual of 12 paid days of vacation at the start of employment, paid sick leave accrued at 1 hour of sick leave for every 30 hours worked up to a maximum of 56 hours of sick leave per year
Potential shared earning bonus
Tuition assistance available after 1 year of employment and potential scholarships for qualified dependents
Professional development, certifications, and training opportunities
Verizon wireless discount
Employee Assistance Program (EAP), and an engaging wellness program
Public Service Loan Forgiveness eligibility for full-time employees