About The Position

This role involves supporting both sales floor and stockroom operations in a fast-paced retail environment. Team members will collaborate to create a welcoming atmosphere, ensure a quick and easy customer experience, and maintain store cleanliness and organization. Flexibility is essential, as individuals may work in different store areas. Roles are available in Regular Sales & Seasonal Early Morning Stock (6am start) departments.

Requirements

  • Clear, effective communication with strong interpersonal skills.
  • Accountability, initiative, and a high level of ownership.
  • Organizational skills, attention to detail, and ability to prioritize multiple tasks in a fast-paced environment.
  • The ability to work a flexible schedule based on business needs.
  • Continuous movement for 6-8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting them above the head.
  • Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
  • Stock and Fulfillment Only: Frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

  • Ensure the salesfloor stays "runway ready" by re-merchandising and straightening throughout the day.
  • Assist customers with a variety of transactions across different platforms (in-store, online, mobile) by operating a point-of-sale system.
  • Handle bagging items of all sizes, including bulky and sometimes heavy items.
  • Create a smooth fitting room experience by greeting and assisting customers and sorting/returning clothing.
  • Maintain a clean and clutter-free customer experience by sorting and returning clothing to the salesfloor.
  • Keep stockrooms organized and ensure merchandise is properly checked in and accurately ticketed.
  • Demonstrate expertise in all store technologies.
  • Adhere to all operational, merchandise, and asset protection standards.
  • Promote initiatives like the Nordstrom Rewards program.
  • Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments.
  • Fulfill customer orders in a timely manner following quality standards.
  • Prepare and ship customer orders following quality, packing, and shipping standards.
  • Utilize inventory management systems to scan, process, and research merchandise shipments.
  • Provide general support to the store, such as setting up special events, organizing the backroom, processing markdowns, and relocating store fixtures.

Benefits

  • Medical/Vision
  • Dental
  • Retirement
  • Paid Time Away
  • Life Insurance
  • Disability
  • Merchandise Discount
  • EAP Resources
  • Performance-based incentives/bonuses
  • 401k
  • PTO accruals
  • Holidays
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