Stipend - Frontline Staff Support (Internal Only) (SY26-27)

Chelsea Public Schools•Chelsea, MA

2d•Remote

About The Position

The Frontline Staff Support Stipend position will provide operational support to the Human Resources Department as we launch and expand Frontline-related pilot programs and initiatives. The selected staff member will assist with communication, troubleshooting, and resource support to ensure successful implementation and adoption of Frontline processes.

Requirements

Current Clerk or Administrative Assistant within CPS
Strong understanding of frontline staff operations and needs
Ability to provide guidance, respond to questions, and support colleagues with technology and process-related concerns
Strong communication and organizational skills

Responsibilities

Support the successful launch and implementation of Frontline pilot programs, including initiatives related to extra duties, compensatory time, and other HR processes.
Serve as a resource for frontline staff by responding to questions, providing timely guidance, and assisting with troubleshooting.
Host virtual office hours to support frontline employees with Frontline-related questions and process navigation.
Provide guidance and support to clerks, administrative assistants, and other designated staff responsible for managing Frontline processes and procedures.
Gather feedback from frontline staff to identify challenges, highlight successes, and provide recommendations for continuous improvement.
Partner with Human Resources to develop communication materials, and training resources related to Frontline initiatives.
Facilitate Frontline-related trainings and provide ongoing support to promote effective system usage and understanding.
Collect, organize, and share staff feedback and insights to inform future improvements and enhancements.