Stewardship Project Coordinator

Pomona College•Claremont, MN

23h•Hybrid

About The Position

The Project Coordinator (“Coordinator”) supports the execution of a comprehensive stewardship program in a robust shared services business operation. The Coordinator helps ensure precise and polished execution of programs, operations and activities that ultimately enhance the fundraising efforts of the College, advance the mission and vision of Pomona and contribute to the fulfillment of organizational goals and priorities. As the primary executor of a broad range of project management and administrative services for the Stewardship team, the Coordinator maintains day-to-day operations providing crucial project support, exemplary customer service, and meticulous record keeping.

Requirements

High School Diploma or GED is required.
A valid driver’s license is required or equivalent means of reliable transportation to off-site meetings and events.
Demonstrated ability to work both independently and within a team.
Strong communication and interpersonal skills.
Familiarity with associated professional software and aptitude to quickly navigate and learn new tools and systems (e.g., Workday, Box, EverTrue, Raiser’s Edge, Salesforce, Cognos, Tableau, MailChimp, ThankView, marketing automation and email marketing platforms and prospect research tools).
Foundational understanding of fundraising, major and annual giving, donor stewardship programs, and fundraising campaigns.
Must be able to work with highly confidential information with utmost sensitivity and discretion.
Must be comfortable implementing and executing guidelines, procedures, systems and workflows.
Must be flexible, adaptable and able to work in a fast-paced, high-volume environment.
Must be solution-oriented with the ability to independently exercise sound judgement in decision-making.
Must have exceptional organizational, project management and time management skills to take initiative, set priorities, simultaneously manage multiple projects and deadlines and complete work with accuracy and efficiency.
Able to articulate the mission of the College, the College’s strategic vision and the division’s annual goals with a high standard of integrity and ethics.
Proven technical literacy including Microsoft Office software proficiency (e.g., Word, Excel, PowerPoint, Outlook), Customer relationship management (CRM) systems, social media networking, cloud-based content management and communication platforms, internet research and menu-driven databases.
Strong learning orientation with demonstrated openness to listening, learning, and mentorship.

Nice To Haves

Bachelor’s degree is preferred, or equivalent combination of education and experience.
A minimum of 2 years of experience as an assistant or in a similar support role at an academic institution or nonprofit is preferred.

Responsibilities

Manage recognition societies, including accurate maintenance of records, execution of acknowledgments and welcome packages, maintaining acknowledgment content and templates, and supporting related activities and events.
Assist in donor reporting activities, including supporting template design, content research and assembly, proofreading, and managing reporting schedules.
Assist in donor stewardship plan execution, including facilitating production and coordination of deliverables, managing plan tracking, and aligning with interdepartmental partners.
Assist in rudimentary forensic accounting research and analysis for gift funds and support fund auditing activities.
Assist in the development and monitoring of budgets for stewardship needs, including tracking expenses and reconciling accounts.
Assist in the execution of gift acknowledgements, pledge reminders, tribute notifications, and general correspondence.
Facilitate meeting and event coordination, calendaring, and logistics.
Generate reports, queries, and analytics to track recognitions, affinities, giving patterns, preferences, and trends.
Maintain accurate and up-to-date gift detail, donor communications, and constituent information in CRM/database(s).
Maintain inventories and internal and external partnerships related to shared stewardship resources and swag, coordinating purchases, receivables, and distributions.
Organize and maintain a comprehensive calendar of activities, projects, and scheduled deliverables for Stewardship.
Provide support for prospect and event briefings research and materials as needed.
Support print and digital communications for donor stewardship projects, including managing list requests, timelines, templates, and vendor coordination.
Support the development and implementation of donor strategies to engage, recognize, and steward donors.
Support naming programs and systems related to special gift recognitions, honorariums, or tributes.
Support various projects related to donor recognition activities, recognition societies, key fundraising initiatives, special campaigns, stewardship related events, and special projects.
Additional duties as assigned.