Stewardship Manager

Point Loma Nazarene UniversitySan Diego, CA
$27 - $31Onsite

About The Position

Join a mission-driven team at Point Loma Nazarene University as the Stewardship Manager. In this dynamic, full-time role, you will lead and enhance a comprehensive donor stewardship program that strengthens relationships with alumni, donors, and friends of the university through meaningful communications, recognition, events, scholarship stewardship, and endowment management. This position plays a vital role in advancing the university's mission by ensuring donors experience exceptional engagement and appreciation throughout their philanthropic journey.

Requirements

  • Bachelor's degree in a related field (Communications, Business, Public Relations, or similar) preferred
  • Two to four years of event planning and program management experience
  • Strong verbal and written communication skills
  • Exceptional organizational skills with the ability to prioritize multiple projects and meet deadlines
  • Experience with a database or CRM preferred
  • Strong computer skills, including Microsoft Word, Excel, Windows, and Google Workspace
  • Ability to maintain confidentiality and exercise sound judgment
  • Positive, friendly disposition with the ability to build effective relationships with donors, alumni, faculty, staff, students, and the public
  • Ability to occasionally travel and work evenings and weekends as needed
  • Evidence of Christian commitment and active church involvement. In addition, staff agree to live in agreement with Community Life Covenant.
  • Work is primarily sedentary and may require sitting for extended periods of time
  • Use of computer equipment, including keyboard, mouse, and monitor
  • Ability to read documents, email, reports, and other correspondence on paper and a computer monitor
  • Ability to communicate effectively with others in person and by phone
  • Ability to stand, stoop, push, pull, and lift up to 30 pounds

Nice To Haves

  • A relationship-focused professional who is passionate about creating meaningful donor experiences
  • A strategic thinker who can evaluate programs, analyze data, and identify opportunities for growth and innovation
  • An exceptional communicator with strong writing and interpersonal skills
  • A highly organized project manager who can oversee multiple initiatives and meet competing deadlines
  • Someone who enjoys planning and executing memorable donor events and recognition programs
  • A collaborative team player who works effectively across departments and with university leadership
  • A detail-oriented professional who can manage stewardship timelines, donor communications, and reporting with accuracy
  • An individual who is comfortable working with databases/CRMs and using data to inform decisions
  • A service-minded professional who builds trusted relationships with donors, alumni, faculty, staff, students, and campus partners

Responsibilities

  • Leading and continually improving PLNU's stewardship program, including donor communications, recognition, events, scholarship stewardship, and endowment reporting
  • Evaluating and enhancing giving societies, including Horizon Circle and Bresee Society, and establishing a new Parent and Family giving level.
  • Managing giving society memberships, communications, benefits, and annual stewardship timelines
  • Planning and coordinating donor appreciation events, including a Homecoming reception, a Christmas music event, and campus engagement opportunities
  • Developing and maintaining a comprehensive stewardship calendar to ensure timely donor recognition and communications
  • Coordinating stewardship initiatives such as Presidential communications, seasonal mailings, thank-you campaigns, and donor appreciation gifts
  • Creating strategic stewardship plans for major and lifetime donors while supporting campaign and prospect management efforts
  • Overseeing scholarship and endowment stewardship, including annual reports, donor communications, endowment agreements, and scholarship recognition activities
  • Coordinating student thank-you letters, donor and student meet-and-greets, and scholarship workshops with campus partners
  • Collaborating with academic departments, admissions, student financial services, and university leadership to ensure donor intent is honored and scholarship funds are managed appropriately
  • Using data and program evaluation to measure stewardship effectiveness and drive continuous improvement
  • Supervising student workers who assist with stewardship programs and events
  • Performing additional duties as assigned in support of University Advancement initiatives

Benefits

  • health
  • dental
  • tuition benefits for employees and dependents
  • competitive retirement matching
  • vacation and sick time
  • 15 paid holidays per year
  • opportunities to engage with our community including staff chapel and a robust wellness program
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