Stewardship Coordinator

James Madison University • Harrisonburg, VA

2d • Onsite

About The Position

The Stewardship Coordinator serves as a member of the Office of Donor Relations team and is a staff member within the division of Philanthropy and Engagement with full-time responsibilities within the Unit of Philanthropic Operations. The Coordinator reports to and takes direction from the Associate Director of Donor Relations of Stewardship. Duties are executed according to the policies and procedures of Philanthropy and Engagement.

The position's core responsibility is to positively reinforce the philanthropic effort of donors and assure their continued interest in and affection for the University by efficiently providing annual reporting and correspondence that purposefully delivers accurate and impactful donor engagement.

Requirements

• Experience with database management and maintaining sensitive and confidential information with discretion
• Proficiency in Database/CRM (Salesforce), Microsoft Office (especially Excel), and Adobe Acrobat Pro
• High attention to detail and accuracy
• Strong interpersonal, written, and verbal communication skills.
• Flexible, collaborative team player with the ability to adapt to evolving priorities and initiatives
• Effective organizational and time-management skills
• Positive, professional, and collaborative attitude; ability to work independently and collaboratively

Nice To Haves

• Knowledge of donor stewardship and fundraising principles for higher education
• Experience with general accounting and financial reconciliation
• Experience providing donor stewardship

Responsibilities

• Develop engaging digital communications, including stewardship reports, donor giving summaries, and other virtual engagement initiatives.
• Contribute to and edit content for the Donor Relations website as needed.
• Provide meaningful digital messaging, such as stewardship gift reports, giving historical reports, and other virtual engagement opportunities.
• Contribute to and edit content on the Donor Relations website as needed.
• Oversee the management of our data ecosystem, implementing multi-tiered validation protocols to ensure data integrity and accuracy.
• Reconcile data across financial systems and historical records, and implement sustainable processes for donor segmentation.
• Assist in creating and executing customized or multifaceted donor stewardship.
• Coordinate and participate in special donor events and other projects as requested by the Senior Director of Donor Relations.
• Assume responsibilities as assigned by the Senior Director of Donor Relations to advance Philanthropy & Engagement Division goals.
• Work collaboratively with division and campus partners to execute strategies that achieve maximum program success.
• Maintain ongoing knowledge of donor relations best practices.
• Attend department, unit and division meetings as requested.

Benefits

• Generous Leave: Enjoy paid vacation, sick leave, parental leave, community service leave, and 19 paid holidays annually.
• Comprehensive Health Coverage: Access high-quality health insurance options that fit your needs.
• Retirement Options: Plan for your future with retirement benefits through the Virginia Retirement System.
• Employee Well-Being: Our Balanced Dukes program promotes wellness and work-life integration through resources, events, and support.
• Tuition Waiver Program: Advance your education with our tuition waiver program for undergraduate and graduate courses taken at JMU.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed