Stewardship and Recognition Director

Mayo Clinic•Scottsdale, AZ

4d•$107,400 - $150,400•Onsite

About The Position

The Stewardship and Recognition Director provides strategic leadership for benefactor relations strategies to advance Mayo Clinic’s fundraising priorities, administer complex gifts and deepen key relationships. This role leads and oversees the stewardship and recognition lifecycle for large and transformational gifts within their portfolios, ensuring an exceptional, innovative, high-touch customized benefactor experience while honoring benefactor intent and advancing institutional priorities. Ensures all stewardship and recognition strategies are grounded in a cultivation mindset, intentionally designed to strengthen relationships, deepen engagement, and support long-term philanthropic partnerships. This may include developing benefactor-specific pre-gift and post-gift stewardship and recognition strategies; operationalizing new large and/or complex gifts in partnership with funding area stakeholders; and ensuring accountability, allocation oversight and timely impact reporting in alignment with benefactor intent. Partners closely with Development staff, including gift officers, to proactively plan and manage benefactor relationships, align expectations, and support solicitation and stewardship strategies throughout the gift lifecycle. Acquires and maintains knowledge and fluency of Mayo Clinic’s business strategy, fundraising strategy and top fundraising priorities, and translates this knowledge into informed stewardship and recognition recommendations for department and executive leadership. Contributes to solicitation strategies for complex gifts and reviews gift agreements. Leads through influence and convenes interdisciplinary teams, including campaign administration, events, communications, creative, digital, data and technology services, finance and facilities to implement creative and innovative ideas that advance excellence, improve operational practices, and enhance the benefactor experience. Leads problem solving and decision-making activities; develops documentation for stewardship and recognition best practices, processes and procedures; and delivers training to colleagues. Maintains and promotes an enterprise perspective in all activities.

Requirements

Bachelor's degree in business, communications, marketing or related field required
Five to seven years of experience in donor relations, communications, marketing, events, healthcare administration or finance
At least one to three years of Development experience
Demonstrated knowledge of fundraising required
Excellent oral and written communications skills
Financial analysis and reporting skills
Ability to work in a complex environment with multi-dimensional points of view
Demonstrated competencies in leadership and project management
Demonstrated competencies in legal agreement development and interpretation
Demonstrated ability to function effectively in a consensus-style operation that expects and promotes teamwork
Must be comfortable with ambiguity
Required creativity in innovative messaging
Must possess the ability to inspire trust and confidence
Must be able to communicate effectively with internal and external audiences, including Mayo benefactors at the highest levels
Ability to maintain a high degree of professionalism and confidentiality is essential
Must be proficient in the use of information technology and management of database systems
Manages time effectively
Maintains flexibility to work around tight timelines, which may require work outside of standard business hours

Nice To Haves

Master's degree preferred

Responsibilities

Facilitating the identification and creation of naming opportunities (particularly related to full-scale building projects)
Creating recognition displays and initiating recognition plans for large gifts
Collaborating to deliver benefactor proposals
Representing recognition vertical in transformational gift planning
Creating custom gift items and coordinating distribution of ready-made gift items
Presentation of strategies to leadership for discussion and approvals
Regular on-campus meeting and duties will be required
Leads and oversees the stewardship and recognition lifecycle for large and transformational gifts within their portfolios
Ensures all stewardship and recognition strategies are grounded in a cultivation mindset
Developing benefactor-specific pre-gift and post-gift stewardship and recognition strategies
Operationalizing new large and/or complex gifts in partnership with funding area stakeholders
Ensuring accountability, allocation oversight and timely impact reporting in alignment with benefactor intent
Partners closely with Development staff, including gift officers, to proactively plan and manage benefactor relationships
Acquires and maintains knowledge and fluency of Mayo Clinic’s business strategy, fundraising strategy and top fundraising priorities
Translates this knowledge into informed stewardship and recognition recommendations for department and executive leadership
Contributes to solicitation strategies for complex gifts and reviews gift agreements
Leads through influence and convenes interdisciplinary teams to implement creative and innovative ideas
Leads problem solving and decision-making activities
Develops documentation for stewardship and recognition best practices, processes and procedures
Delivers training to colleagues
Maintains and promotes an enterprise perspective in all activities