Stewarding Supervisor

Estancia La Jolla, A Noble House Hotel • San Diego, CA

10d • Onsite

About The Position

The Stewarding Supervisor is responsible for assisting the Stewarding Manager in overseeing and directing the stewarding operation in all outlets and maintaining sanitation and cleanliness of all kitchens, bars, and service areas. The Stewarding Supervisor will assign and monitor completion of daily cleaning checklists, monitor collection of trash for Food and Beverage, ensure all chemicals, trash bags, detergents, towels, and other equipment are delivered to proper areas, organize equipment and supplies for orderly and efficient operations, and maintain health code standards in compliance with local, state, and federal rules, regulations, and laws. This role also participates in the interview and hiring process for line-level stewards; trains all team members and temporary labor to Company standards; issues discipline when appropriate. The Stewarding Supervisor will draft and implement Standard Operating Procedures (SOPs) regarding use of equipment, chemicals, and supplies and trains all stewards on processes related to SOPs. They will prepare schedules based on a 10-day forecast; assess working pace of team members and reallocate team member resources determined by business need. Additionally, they will maintain dish machine equipment in accordance with manufacturer standards, walk the service floor, move between steward service stations to ensure line staff is in assigned areas and to ensure each area is sufficiently staffed, enforce health code standards and serve as a point of contact for administrative or government agencies to conduct inspections. The role oversees and manages staff for monthly deep-clean of scheduled areas, serves as point of contact for outside vendor relations, and prepares and disseminates shift report. Safety is an essential function of this job.

Requirements

• One or more years of related experience required
• Requires the ability to lead others in the department by mentoring and providing training that results in staff that meets/exceeds guest expectations and provides a high level of service
• Knowledge and practical experience with basic cooking skills
• Good communication skills
• Ability to stand for long periods of time
• Ability to lift, move, pull, and push moderate amounts of weight
• Highly responsible & reliable
• Ability to work on AM, PM, overnight shifts, weekend, and holiday shifts as required by operational needs

Nice To Haves

• Prior lead or supervisory experience in a similar role desired
• Experience within a hotel/resort environment

Responsibilities

• Assign and monitor completion of daily cleaning checklists
• Monitor collection of trash for Food and Beverage
• Ensure all chemicals, trash bags, detergents, towels, and other equipment are delivered to proper areas
• Organize equipment and supplies for orderly and efficient operations
• Maintain health code standards in compliance with local, state, and federal rules, regulations, and laws
• Participates in interview and hiring process for line-level stewards; trains all team members and temporary labor to Company standards; issues discipline when appropriate
• Drafts and implements Standard Operating Procedures (SOPs) regarding use of equipment, chemicals, and supplies and trains all stewards on processes related to SOPs
• Prepares schedules based on a 10-day forecast; assesses working pace of team members and reallocates team member resources determined by business need
• Maintains dish machine equipment in accordance with manufacturer standards
• Walks the service floor; moves between steward service stations to ensure line staff is in assigned areas and to ensure each area is sufficiently staffed
• Enforces health code standards and serves as a point of contact for administrative or government agencies to conduct inspections
• Oversees and manages staff for monthly deep-clean of scheduled areas
• Serves as point of contact for outside vendor relations
• Prepares and disseminates shift report

Benefits

• health insurance benefits
• Team Member and Family & Friends hotel and restaurant discounts within the Nobel House Hotel & Resorts family
• Matching 401k (After 1 year)
• On-Demand Pay (Earned wage access before payday!)
• PTO
• Complimentary Parking
• Meals

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed