AMHS - Steward

State of Alaska•Statewide, AK

9d•Onsite

About The Position

As a Steward with the Alaska Marine Highway System (AMHS), you will be part of the crew that keeps communities connected while delivering a great experience to every passenger onboard. You will help create a safe, welcoming, and enjoyable experience for our passengers aboard Alaska State Ferries in a fast-paced, hands-on environment. You will provide exceptional customer service and help ensure the safety of our passengers and fellow crew members while performing tasks in the galley, dining room or cafeteria, crew/officer mess, staterooms, and public areas aboard the ferries. AMHS is a vital part of the State of Alaska’s transportation network, connecting coastal communities that are not accessible by road. As part of the Alaska Department of Transportation & Public Facilities, AMHS plays a critical role in keeping Alaska moving, supporting residents, businesses, and visitors through safe and reliable marine service. Our mission is to provide essential transportation services that strengthen Alaska’s communities, promote economic opportunity, and ensure safe, efficient travel across the state’s coastal regions. At AMHS, our culture is built on teamwork, service, and pride in what we do. Life at sea requires a strong commitment to safety, accountability, and supporting one another in a dynamic, 24/7 environment. We value employees who are adaptable, hardworking, and dedicated to serving the public. Whether working behind the scenes or directly with passengers, every crew member contributes to delivering a positive and professional experience onboard.

Requirements

Must be at least 18 years of age
High school diploma (or equivalent)
Valid U.S. Coast Guard (USCG) issued Merchant Mariner’s Credential (MMC)
Valid Transportation Worker Identification Card (TWIC)
Eligible to obtain and maintain an Alaska Food Worker Card.
If over the age of 21, must be eligible to obtain and maintain an Alcohol Server Training (TAPS Card)
Current DOT Drug Test (within the last 6 months)
Knowledge of preparing and serving food for consumption.
Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
Uses computers, software applications, databases, and automated systems to accomplish work.
Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.
Ability to bend, lift, climb, stand, and walk for long periods of time; ability to perform moderately heavy laboring work.

Nice To Haves

Emergency Medical Response Training
Lifeboatman Training and/or Endorsement

Responsibilities

Provide exceptional customer service.
Ensure the safety of passengers and fellow crew members.
Perform tasks in the galley, dining room or cafeteria, crew/officer mess, staterooms, and public areas aboard the ferries.