Steward - The Waldorf Astoria New York
About The Position
Waldorf Astoria New York is seeking a Steward to unveil a new era of luxury which embodies the spirit of New York City. With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. A Steward plays a crucial role in maintaining the seamless operation of the hotel’s culinary and dining services. In this role, you will be responsible for but not limited to ensuring that all cooking utensils, service ware, and kitchen equipment are impeccably cleaned, organized, and ready for use. This position is vital to supporting the smooth flow of service, maintaining high standards of hygiene, and upholding the luxury service expectations of the hotel. As a Steward, your attention to detail and commitment to maintaining pristine kitchen and dining tools will directly contribute to delivering an exceptional guest experience in line with our luxury service standards and financial success.
Requirements
- Maintaining the cleanliness and organization of service ware, ensuring it is ready for use while supporting the hotel’s goal of achieving Forbes 5-Star standards.
Responsibilities
- Wash dishes and operate the dishwasher
- Scrub pots and pans to ensure they meet luxury standards
- Stock and maintain supplies and equipment to ensure smooth operations
- Transport and store clean service ware, ensuring safety and proper organization to avoid breakage
- Perform cleaning duties including mopping floors and removing trash from kitchen and dining areas
- Assist in preparing clean service ware for events and functions, ensuring everything is set for impeccable service
- Move dishes, glassware, and utensils between locations as needed to support restaurant and banquet services
- Assist with bottling water and preparing water stations to ensure guest satisfaction
- Help the restaurant and operations teams achieve Forbes 5-Star standards through attention to detail and commitment to quality
Benefits
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
- Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
- Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
- Financial security for your future – Our retirement plans make it easier to save for what’s next
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
