Steward Runner

MCR • Rosemont, IL

10d • Onsite

About The Position

The Stewarding Food Runner at Hyatt Regency O'Hare Chicago supports banquet and food and beverage operations by preparing and delivering food carts, maintaining clean dishes and equipment, and ensuring banquet areas receive the items listed in banquet event orders. The role works closely with Stewarding, Banquets, Food and Beverage, Kitchen, and other hotel departments to provide timely, efficient service.

The position involves frequent movement through hotel kitchens, stewarding areas, banquet spaces, storage areas, and other service areas. Work may include exposure to hot and cold temperatures, wet floors, noise, and commercial dishwashing equipment. Flexible scheduling is required, including varying shifts, evenings, nights, weekends, and holidays according to banquet schedules and hotel business needs.

Requirements

• Ability to read and follow banquet event orders and written instructions.
• Strong attention to detail and ability to prepare orders accurately for multiple events.
• Ability to work efficiently in a fast-paced environment.
• Ability to safely push, pull, and maneuver loaded food carts throughout the hotel.
• Ability to stand, walk, bend, lift, and perform physical tasks for extended periods.
• Ability to work independently and effectively as part of a team.
• Dependability, punctuality, and commitment to quality service.
• Availability for a flexible schedule, including evenings, nights, weekends, and holidays, based on business needs.

Nice To Haves

• Previous hotel, restaurant, banquet, stewarding, food service, or related experience is preferred but not required.

Responsibilities

• Read and follow banquet event orders (BEOs) to prepare food carts accurately.
• Gather, organize, and load carts with the food, dishes, service equipment, utensils, and other items required for each event.
• Deliver and position food carts in designated banquet spaces according to event requirements and instructions.
• Keep food carts stocked, organized, and ready for service.
• Transport food and service items safely and efficiently throughout the hotel.
• Collect, clean, and return dishes, utensils, equipment, and other service items to appropriate areas.
• Operate dishwashing equipment and maintain clean, sanitary dishware and equipment.
• Help clear and return food carts and equipment after banquet functions.
• Maintain cleanliness and organization of the stewarding area, food carts, equipment, and work areas.
• Follow hotel standards for food safety, sanitation, cleanliness, and workplace safety.
• Communicate with Banquets, Stewarding, Kitchen, and other hotel departments to support events.
• Perform additional stewarding and banquet-related duties as assigned.

Benefits

• Hotel discounts
• Weekly pay
• Paid time off
• Retirement options
• Referral bonuses
• Career advancement and upward mobility
• Health, dental, and vision insurance available after 30 days of employment for full-time team members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed