Steward II- Grave Shift

Gun Lake Tribal Gaming•Wayland, MI

16h•Onsite

About The Position

The F&B Steward II is responsible for providing AAA 4-Diamond customer service while supporting all Food & Beverage venues. The Steward II’s responsibility is in direct support of the Executive Chef and Executive Steward. They are to enforce all initiatives given, oversee their own responsibilities, and provide service to guests and Team Members in a professional, efficient, and courteous manner while maintaining a clean, safe, and attractive environment, in accordance with all company standards, policies, and procedures.

Requirements

Must be 18+ years of age.
Ability to communicate effectively with Guests, Team members, and Management in both written and verbal forms.
Must be able to manage time effectively with minimum supervision.
Must possess the ability to work hands-on in any kitchen environment pertaining to a three-meal period and high-volume productions related to, but not limited to ensuring all china, glass and silverware, flatware, dish machines, etc. are cleaned and maintained according to Gun Lake Casino Resort’s standards and specifications.
Requires adherence to all company and department policies and procedures as well as all AAA- Four Diamond Service Standards of Gun Lake Casino Resort.
Must be able to handle a flexible schedule.
Must demonstrate sound judgment and maturity in his or her decision-making ability, even when dealing with difficult situations.
Must possess and demonstrate great attention to detail in order to maintain the unit’s appearance and operating standards.
Must be able to distinguish between the different patterns of plate-ware and silverware.
Empty trash cans for all kitchens.
Clean and stock the Team Dining Room
Must be able to obtain the required ServSafe Certification and keep it current.

Responsibilities

Must be able to demonstrate and ensure that the department is within HACCP guidelines.
Must ensure and comply with a safe and hazard-free work environment according to the Department of Health and OSHA regulations.
Must have the ability to learn the basics of soaps, chemicals, sanitation techniques and ware-washing procedures.
Demonstrate the ability to clean heavy-duty kitchen equipment in accordance with Gun Lake Casino Resort’s policies and procedures.
Always conduct yourself in a manner that reflects a positive, professional, image by utilizing “Unsurpassed Service” practices.
Must maintain an “Unsurpassed Service” personal grooming and uniform standards per your position and Gun Lake Casino Resort’s policies.
Have knowledge of where your SDS booklet is located for your department and understand its contents.
Display knowledge of all emergency procedures.
Display and encourage teamwork in the department.
Communicate on a consistent basis with all managers. Keep them abreast of all department activities.
Adhere to all policies and procedures as set forth by the Executive Steward and Executive Chef.
Attend daily Team Member Huddles and look at the communication boards for pertinent information.
Responsible for maintaining cleanliness, safety, and sanitation standards in accordance with department policies and the Department of Health.
Ensure that all caution/safety makers are displayed properly.
Empty trash cans for all kitchens.
Clean and stock the Team Dining Room
Maintain a professional and courteous attitude, ensuring positive guest interactions by always demonstrating Gun Lake Casino Resort’s AAA 4-Diamond service standards.
All other duties as assigned.