Sterling B2B Integrator (SBI) – EDI Onboarding Specialist

DXC Technology • Detroit, MI

22d • Hybrid

About The Position

This role focuses on leading the onboarding of new trading partners using Sterling B2B Integrator (SBI), configuring and maintaining integration workflows, and providing technical support for EDI transactions. The specialist will also be involved in business analysis, application support, and vendor management, acting as a key liaison between business teams, vendors, and technical teams to ensure smooth B2B data exchange and adherence to SLAs. The position requires strong analytical and problem-solving skills, excellent communication, and the ability to mentor junior team members within a fast-paced, support-driven environment.

Requirements

• Strong experience with IBM Sterling B2B Integrator (SB2Bi)
• EDI Onboarding / Integration experience
• Business Analysis and Application Support experience
• Hands-on experience with EDI standards: ANSI X12, EDIFACT, XML, IDocs
• Trading partner setup, onboarding, and configuration
• AS2 communication setup and certificate management
• File transfer protocols: SFTP, FTPS, VAN
• EDI mapping, translation, and troubleshooting
• Experience with integration ecosystems and data flow monitoring
• 5+ years of experience in B2B/EDI integration using Sterling SB2Bi
• Experience in onboarding and supporting trading partner integrations
• Prior experience in production support and incident management environments
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management abilities
• Ability to work in a fast-paced, support-driven environment
• Capability to mentor and guide team members

Nice To Haves

• Experience in supply chain / retail EDI environments
• Familiarity with integration tools such as Informatica, TIBCO, or Mulesoft
• Understanding of BPML workflows and Sterling process modeling
• Exposure to CI/CD and automation in integration environments

Responsibilities

• Lead onboarding of new trading partners using Sterling B2B Integrator
• Configure and maintain trading partner profiles, envelopes, and communication setups
• Develop and manage integration workflows for EDI transactions and B2B data exchange
• Perform end-to-end integration testing with trading partners
• Promote validated configurations to production environments
• Support EDI transactions such as Purchase Orders (POs), invoices, and other supply chain documents
• Troubleshoot and resolve issues related to EDI processing, data translation, and connectivity
• Monitor data flows and ensure successful transmission between systems and partners
• Manage AS2, FTPS, VAN, and other communication protocols, including certificate renewals
• Address production issues and ensure SLA adherence for incident resolution
• Work closely with business teams to understand EDI requirements and translate them into technical solutions
• Perform root cause analysis for integration and data issues
• Act as a liaison between business teams and external vendors to resolve EDI-related challenges
• Provide ongoing application support and maintenance for SBI and related integration platforms
• Serve as the primary point of contact for vendor onboarding and issue resolution
• Coordinate with internal and external stakeholders (vendors, business teams, upstream/downstream systems)
• Ensure smooth communication and resolution of onboarding and production issues
• Provide guidance and mentoring to junior team members
• Collaborate across teams including application support, integration development, and infrastructure
• Contribute to process improvements, documentation, and best practices

Benefits

• In-person collaboration
• Flexibility to support wellbeing, productivity, individual work styles, and life circumstances
• Inclusive environment where everyone can thrive

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed