Sterling B2B Integrator (SBI) – EDI Onboarding Specialist

DXC Technology•Farmington Hills, MI

21d•Hybrid

About The Position

This role focuses on the onboarding and integration of new trading partners using Sterling B2B Integrator (SBI). The specialist will be responsible for configuring and maintaining trading partner profiles, envelopes, and communication setups, as well as developing and managing integration workflows for EDI transactions and B2B data exchange. The position involves end-to-end integration testing, promoting validated configurations to production, and providing ongoing EDI and technical support for various transaction types. Additionally, the role requires business analysis to understand EDI requirements, application support for SBI and related platforms, and vendor/stakeholder management. Collaboration and leadership are also key aspects, including mentoring junior team members and contributing to process improvements.

Requirements

Strong experience with IBM Sterling B2B Integrator (SB2Bi)
Strong experience with EDI Onboarding / Integration
Strong experience with Business Analysis and Application Support
Hands-on experience with EDI standards: ANSI X12, EDIFACT, XML, IDocs
Trading partner setup, onboarding, and configuration
AS2 communication setup and certificate management
File transfer protocols: SFTP, FTPS, VAN
EDI mapping, translation, and troubleshooting
Experience with integration ecosystems and data flow monitoring
5+ years of experience in B2B/EDI integration using Sterling SB2Bi
Experience in onboarding and supporting trading partner integrations
Prior experience in production support and incident management environments
Strong analytical and problem-solving skills
Excellent communication and stakeholder management abilities
Ability to work in a fast-paced, support-driven environment
Capability to mentor and guide team members

Nice To Haves

Experience in supply chain / retail EDI environments
Familiarity with integration tools such as Informatica, TIBCO, or Mulesoft
Understanding of BPML workflows and Sterling process modeling
Exposure to CI/CD and automation in integration environments

Responsibilities

Onboarding of new trading partners using Sterling B2B Integrator
Configure and maintain trading partner profiles, envelopes, and communication setups
Develop and manage integration workflows for EDI transactions and B2B data exchange
Perform end-to-end integration testing with trading partners
Promote validated configurations to production environments
Support EDI transactions such as Purchase Orders (POs), invoices, and other supply chain documents
Troubleshoot and resolve issues related to EDI processing, data translation, and connectivity
Monitor data flows and ensure successful transmission between systems and partners
Manage AS2, FTPS, VAN, and other communication protocols, including certificate renewals
Address production issues and ensure SLA adherence for incident resolution
Work closely with business teams to understand EDI requirements and translate them into technical solutions
Perform root cause analysis for integration and data issues
Act as a liaison between business teams and external vendors to resolve EDI-related challenges
Provide ongoing application support and maintenance for SBI and related integration platforms
Serve as the primary point of contact for vendor onboarding and issue resolution
Coordinate with internal and external stakeholders (vendors, business teams, upstream/downstream systems)
Ensure smooth communication and resolution of onboarding and production issues
Provide guidance and mentoring to junior team members
Collaborate across teams including application support, integration development, and infrastructure
Contribute to process improvements, documentation, and best practices