Sterile Processing Supervisor

St. Charles Health SystemBend, OR
$72,696 - $109,000Onsite

About The Position

The Sterile Processing Supervisor at St. Charles Health System is responsible for assisting in planning, coordinating, controlling, and administering the Sterile Processing Program. This role involves overseeing and performing cleaning, decontamination, assembly, sterilization, and distribution of equipment and instruments used within the Hospital. The supervisor will also work in the sterile core areas within the Operating Room and directly manage caregivers in Sterile Processing. The position requires providing technical knowledge, supervising caregivers, performing daily audits on legal documentation, and managing caregiver performance, including reviews and development plans. The role also involves performing competency checks, coaching, and coordinating corrective actions in consultation with the manager and HR. The supervisor assists with patient care unit operations, implements clinical practice changes, supports education initiatives, and participates in interviewing and hiring. Maintaining clinical expertise, managing caregiver schedules to ensure core staffing, and possessing "super user knowledge" of the instrument tracking system are key responsibilities. The supervisor is expected to hire, direct, coach, and monitor direct reports to build a high-performance team, ensuring compliance with safety requirements and organizational directives. They will also oversee team delivery of customer service, collaborate on process improvements using Value Improvement Practice concepts, and champion continuous improvement. The role demands upholding the organization's vision, mission, and values, maintaining a safe environment, and conducting all activities with professionalism and confidentiality, complying with all applicable laws and regulations.

Requirements

  • High school diploma or GED
  • Current certification in Sterile Processing required (CRCST or CBSPD).
  • 4+ years of experience as a sterile processing technician, including advanced level instrument experience required or a combination of education and similar relevant experience.
  • Ability to deal with high stress associated with high-volume critical care departments, physicians, clinical, and support staff required.
  • Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
  • Continually (75% or more): Standing, walking, lifting/carrying/pushing/pulling 1-10 pounds, grasping/squeezing, Use of clear and audible speaking voice and the ability to hear normal speech level.
  • Frequently (50%): Bending, stooping/kneeling/crouching, reaching overhead, lifting/carrying/pushing/pulling 11-25 pounds.
  • Occasionally (25%): Climbing ladder/step stool, lifting/carrying/pushing/pulling 25-50 pounds, Ability to hear whispered speech level.
  • Rarely (10%): Sitting, climbing stairs, keyboard Operation, operation of motor vehicle.
  • Risk for Exposure to Blood-Borne Pathogens (BBP)

Nice To Haves

  • Associates Degree
  • Advanced Sterile Processing Certification (CHL, CIS, CER or equivalent).

Responsibilities

  • Provides technical knowledge and supervises caregivers.
  • Performs daily audits on all essential legal documentation.
  • Manages caregivers' performance including performance review process.
  • Prepares caregiver development plan; monitors and revises plan as needed.
  • Performs annual competency checks with staff and educates when necessary.
  • Coaches caregivers and provides recognition for positive performance.
  • Coordinates with Sterile Processing Education Coordinator to provide follow through with caregivers’ coaching plans.
  • Performs corrective action as appropriate in consultation with manager.
  • Consults with Human Resources when at written warning or above stage.
  • Assists with the operations of the patient care unit/service.
  • Assists with implementation of clinical practice changes.
  • Supports education coordinator with delivery of caregiver education.
  • Performs interviewing and hiring as delegated by the manager.
  • Maintains clinical/professional expertise for service.
  • Sets an example for all technicians by staying current in developments and knowledge of practice area.
  • Manage caregiver schedules and adjusts for ETO, FMLA, sick calls, etc., while maintaining core staffing for department needs.
  • Maintains “super user knowledge” of instrument tracking system and coordinates with IT and vendor to resolve any unexpected application problems.
  • Hires, directs, coaches and monitors the performance of all direct reports, to develop and maintain a high performance team that meets organizational and department goals.
  • Monitors and ensure all direct reports are current with compliance and safety requirements.
  • Implements and manages all organizational safety directives and goals.
  • Provides and oversees team’s delivery of customer service in a manner that promotes goodwill, is timely, efficient and accurate.
  • Collaborates with teams to review processes and identify/implement opportunities for improvements, applying Value Improvement Practice concepts and tools.
  • Supports the vision, mission and values of the organization in all respects.
  • Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
  • Provides and maintains a safe environment for caregivers, patients and guests.
  • Conducts all activities with the highest standards of professionalism and confidentiality.
  • Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
  • May perform additional duties of similar complexity within the organization, as required or assigned.

Benefits

  • Relocation assistance for candidates with one year of relevant experience who have not worked at St. Charles Health System in the last year.
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