Sterile Processing Supervisor

Emory Healthcare•Johns Creek, GA

10h•Onsite

About The Position

Coordinates and oversees daily operations between the Operating Room (OR) and Central Sterile Services Department (CSS) to support efficient surgical case flow. Assists with projects and process improvement initiatives in alignment with organizational policies, goals, and expectations. Promotes customer service and satisfaction by addressing and resolving staff and physician concerns. Maintains knowledge of cleaning, assembling, packaging, and sterilizing surgical instruments and equipment in accordance with industry standards.

Requirements

High School Diploma or GED.
Minimum of 2 years of sterile processing experience.
Sterile Processing Technician Certification (CBSPD or CRCST).
Strong oral and written communication skills.
Proficiency with computer systems and technology.
Ability to read, comprehend, and follow detailed instructions.

Nice To Haves

Some college coursework or an Associate Degree.
1–2 years of supervisory experience.
Experience as a Surgical Technologist.
Certified Instrument Specialist (CIS)
Certified Healthcare Leader (CHL)
Familiarity with instrument tracking systems such as SPM.

Responsibilities

Coordinates and oversees daily operations between the Operating Room (OR) and Central Sterile Services Department (CSS) to support efficient surgical case flow.
Assists with projects and process improvement initiatives in alignment with organizational policies, goals, and expectations.
Promotes customer service and satisfaction by addressing and resolving staff and physician concerns.
Maintains knowledge of cleaning, assembling, packaging, and sterilizing surgical instruments and equipment in accordance with industry standards.
Follows current standards and guidelines from: Certification Board for Sterile Processing and Distribution (CBSPD), Association for the Advancement of Medical Instrumentation (AAMI), International Association of Healthcare Central Service Material Management (IAHCSMM).
Demonstrates awareness of personal and workplace safety at all times.
Uses evidence-based practices (EBP) while performing duties.
Complies with facility safety policies, including those related to bloodborne pathogens and communicable diseases.
Maintains knowledge of aseptic techniques and basic microbiology to understand disease transmission and the importance of sterile supplies in patient care.
Attends training related to new sterilization practices and microbiology developments affecting sterile supply operations.
Acts as a liaison between the Sterile Processing Department (SPD) and the Operating Room (OR) to maintain workflow.
Develops and maintains positive working relationships with clinical nurse leaders and surgeons.
Collaborates with Clinical Team Leaders, SPD staff, and surgical resources coordinators to resolve operational issues.
Identifies and recommends instrument purchases to prevent workflow conflicts.
Works with the SPD Educator to develop and deliver in-service training programs.
Assesses required supplies for standard surgical procedures and prepares case carts.
Maintains inventory and performs the following for instruments and patient care equipment: Collection, Disassembly, Inspection, Cleaning, Disinfection, Reassembly.
Communicates with CSS staff prior to surgical cases to confirm instrument and supply needs.
Ensures required supplies are available or provides alternatives when necessary.
Makes recommendations regarding maintenance and updates of physician preference cards.
Communicates effectively using strong interpersonal and professional communication skills.
Serves, manages, and supports internal and external customers, including physicians, staff, and patients.
Demonstrates commitment to ongoing professional development through education and training.
Participates in educational programs and skill-building initiatives.
Contributes to improvements in clinical care and workplace health.
Assists with orientation and training of new personnel.
Serves as a mentor and preceptor for sterile processing technician students.
Supports the development of new preceptors and team members.
Encourages continuous learning and knowledge sharing across the healthcare team.
Builds positive relationships across departments and disciplines.
Demonstrates knowledge of performance improvement tools and methodologies.
Supports the integration of research and best practices into daily operations.
Shares improvements and best practices with other units or across the healthcare system.
Participates in task forces, committees, and departmental initiatives.
Evaluates staff schedules and adjusts assignments based on departmental needs.
Directs department workflow during off-shifts, weekends, or in the absence of leadership.
Reports errors in real time to the SPD Manager, SPD Educator, and OR Surgical Technicians.
Maintains a working knowledge of decontamination and sterilization equipment and can troubleshoot issues effectively.
Models team-oriented behaviors and supports frontline employees.
Serves as a resource for employees and internal/external customers.
Performs other related duties as required.