Sterile Processing Educator and Quality Coordinator

Eisenhower Health•Rancho Mirage, CA

4d•$28 - $42•Onsite

About The Position

Responsible for developing, coordinating, and delivering sterile processing education, orientation and competency programs while leading departmental quality monitoring, compliance auditing, and performance improvement initiatives. Ensures staff competency and adherence to applicable standards and regulations (e.g., AAMI, AORN, ANSI, CDC, and accrediting bodies), supports survey readiness, and partners with leaders to improve outcomes such as quality defects, instrument readiness, documentation accuracy, and workflow reliability.

Requirements

High school diploma, GED or higher level degree
Certified Registered Central Service Technician (CRCST)
Certified Endoscope Reprocessor (CER)
Certified Instrument Specialist (CIS) from Healthcare Sterile Processing Association (HSPA) within one (1) year of hire
Three (3) years of experience in Sterile Processing
Ability to collect data, trend results and drive improvement
Ability to interpret manufacturer IFUs and translate into workable standard practice
Ability to prioritize fluctuating workload and times to meet position demands
Ability to prioritize tasks and manage time efficiently to meet deadlines
Ability to speak in front of groups with confidence and clarity
Ability to teach, coach, and validate competencies effectively
Ability to use Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other relevant software applications
Knowledge across core sterile processing areas (Decontamination, Assembly, Sterilization, and High Level Disinfection (HLD)
Knowledge of AAMI standards and best practices for cleaning, disinfection, sterilization, packaging, and storage
Skilled in auditing, data collection, and presenting findings in a clear, actionable way
Strong interpersonal skills
Written and verbal communication skills

Nice To Haves

Associate’s degree in related field (education, healthcare, business, science)

Responsibilities

Demonstrates compliance with Code of Conduct and compliance policies and takes action to resolve compliance questions or concerns and reports suspected violations.
Develops and maintains sterile processing education program for onboarding, annual competencies, and role-based training (Decontamination, Assembly, Sterilization, Case Cart, HLD as applicable).
Designs and delivers instruction using multiple formats (hands-on training, classroom, huddles, content, skills checklists).
Conducts competency validation and documentation.
Maintains education materials including standard work, quick-reference guides, visual aids.
Coordinates preceptor program, including selection, training, and coaching of preceptors.
Provides targeted retraining and remediation based on quality findings, errors/defects, near misses, and process drift.
Supports new product/equipment implementation with in-services, super-user development, and go-live rounding.
Builds and maintains the department’s quality program, including routine audits, tracking tools, and reporting cadence.
Performs quality, compliance and competency audits throughout all sterile processing sites.
Tracks quality metrics and trends (e.g., defects reaching OR, wet loads, missing instruments, peel pack errors, documentation misses).
Leads or supports corrective action plans and process improvements; verifies sustained improvement through follow-up audits.
Maintains readiness for surveys and inspections; supports standards implementation and documentation control.
Collaborates with Infection Prevention, OR leadership, Quality, and Risk as needed on reprocessing concerns.
Assists with developing and updating standard work to align with standards and manufacturer IFUs.
Facilitates staff engagement around quality: huddles, feedback loops, and improvement ideas.
Ensures training and competency documentation is complete and audit ready.
Supports instrument tracking system accuracy (e.g., tray records, revisions, count sheets, location builds, staff compliance).
Maintains controlled education documents and revision history.
Partners with leadership to address performance gaps through coaching plans and competency-based remediation.
Provides routine reporting to department leadership (dashboards, scorecards, audit results, training completion).
Serves as a resource/SME for sterile processing, other organizational-wide departments processing instruments/equipment/scopes and AAMI/TJC/CMS compliance and interpretation.
Participates in committees (e.g., Infection Prevention, OR/Perioperative Quality, HLD, Safety) as requested.
Performs other duties as assigned.