Sterile Processing Education Coordinator

University Hospitals•Shaker Heights, OH

12d

About The Position

The Sterile Processing Education Coordinator plans, coordinates, and directs standardized orientation, continuing education, and competency assessment for staff who reprocess reusable medical devices throughout University Hospitals. The coordinator collaborates with other CSP Education Coordinators under the Education Supervisor’s leadership to develop and distribute system-wide education, including uploading materials through GPS after completing the GPS Administrator Class. The role provides staff orientation, training, competency assessment, and performance support; develops targeted training in response to process-improvement needs; and supports education for OR staff where applicable. It also oversees departmental quality assurance through regular audits, follows up on scanning and workflow issues, reports policy and procedure non-compliance, and helps resolve deficiencies through retraining and education. The coordinator maintains individual education and competency records, supports certification preparation and continuing education, and serves as a liaison to sterile processing schools and students completing clinical rotations. The role requires travel throughout UH’s service territory to provide educational support to all UH CSP entities. The position is full-time, 40 hours per week, on the evening shift, with day-shift training required.

Requirements

High school equivalent or GED.
At least 4 years of progressively responsible, directly related work experience in a hospital central sterile processing environment.
Required proficiency in communication skills and in-depth knowledge of AAMI ST79 Standards.
One of the following required credentials: Certified Registered Central Service Technician (CRCST), Certified Sterile Processing and Distribution Technician (CSPDT), or HSPA (formerly IAHCSMM).
Ability to travel throughout all of UH’s service territory; travel requirement is listed as 100%.

Nice To Haves

Previous experience as a CSP Departmental Supervisor or Sterile Processing Educator.
Preferred proficiency using Word applications, Excel, and PowerPoint.
Instrument Specialist Certification through CBSPD or HSPA.

Responsibilities

Plan, coordinate, and direct standardized orientation, continuing education, and competency assessment for staff who reprocess reusable medical devices throughout University Hospitals.
Collaborate with other CSP Education Coordinators under the Education Supervisor’s leadership to develop in-services and distribute education system-wide through GPS; complete the GPS Administrator Class and upload educational materials.
Provide orientation, training, communication of expectations, and instruction on industry standards to support staff competency in essential job functions.
Perform CSiQ quality checks to track, research, and resolve scanning issues and workflow breakdowns, and share outcomes and follow-up with individual SPD leadership regarding instrumentation and supplies.
Assess staff competency and performance, work with site leadership to monitor deficiencies, and develop training programs or modules in response to process-improvement opportunities and requirements, including education for OR staff where applicable.
Ensure new and transferring employees complete New Hire Employee Orientation within 90 days of hire or transfer, and maintain individual records using established documents and systems.
Liaise with schools offering Sterile Processing programs and support students’ clinical rotations through orientation materials and hands-on instruction.
Ensure staff complete annual competency requirements and maintain individual records.
Provide instructions and materials to help uncertified staff prepare for certification.
Coordinate and plan continuing education so certified staff can maintain certification.
Oversee the departmental quality assurance program by conducting regular audits of sterile processing functions to ensure sterile products are safe for patient use.
Report policy and procedure non-compliance to the Site Manager and provide retraining and additional education to support resolution.
Ensure adherence to DNV, JC, CMS, OSHA, and AAMI regulations, and maintain positive relationships with management, patients, coworkers, and customers.
Perform other duties as assigned; comply with applicable policies and standards and requirements for protecting patient PHI.