Steakhouse Server

Churchill Downs•Terre Haute, IN

1d•Onsite

About The Position

The Four Cornered Steakhouse Server is a part-time opening responsible for ensuring guests have a memorable dining experience. This role involves maintaining a clean and organized outlet, following management instructions for food quality and service excellence, and providing warm, inviting guest interactions. The server must be able to work in a fast-paced, stressful environment while remaining calm, collected, and accurate with attention to detail. They will adhere to Standard Operating Procedures, maintain a professional appearance, and work safely with a focus on sanitation, efficiency, and guest loyalty. Key duties include greeting guests, ensuring the dining room is presentable, maintaining confidentiality, using communication devices, and fostering great guest relations. The role requires strong interpersonal skills, multi-tasking ability with minimal supervision, effective communication, and a sense of urgency. The server must show dignity, kindness, and respect to guests and team members.

Requirements

Must be able to work weekends and evenings
Must have a high school diploma or equivalent preferred.
Ability to interpret a variety of instructions in written, oral, diagram or schedule form.
Maintaining interpersonal working relationship among all personnel.
All internal and external guests must be treated in a manner to ensure complete satisfaction. Always strive to exceed our guests’ expectations
Ability to work effectively with others
Ability to work in fast-paced environment
Oral and written communication skills.
Willingness to work flexible hours and handle high pressure situations in an interruptive environment
Available to work when needed, including weekends, holidays, and nights.

Nice To Haves

Customer Service or Food & Beverage experience is preferred.

Responsibilities

Greets on arrival and regards on departure to Guests visiting in a warm and inviting manner.
Is able to work in a fast paced, stressful environment while being calm, collected and accurate with attention to detail.
Adheres to all Standard Operating Procedures (SOPs).
Present and maintain a professional appearance and attitude.
Work safely, with sanitation, efficiency, and with guest’s loyalty in mind.
Must be detail oriented and ensure that all items are correct, perhaps hundreds of times over.
Ensures and maintains cleanliness and orderliness of the service area and ensures the dining room floor is presentable at all times.
Maintains confidentiality and security of relevant information.
Works with communication devices such as telephones, two-way radio, guest paging system, and both computerized and manual table management system.
Interacts and speaks with guests to maintain great guest relations and provide opportunities for loyalty to occur.
Demonstrated record of successful interpersonal skills in regard to working with diverse people and levels of authority.
Multi-task ability and able to complete all tasks with minimal supervision and show a sense of urgency no matter what the business volume.
Demonstrated ability to communicate effectively.
Shows dignity, kindness and respect to guests and Team Members.
Other duties as assigned.