Steakhouse Cashier Host (Part Time) (36937)

Agua Caliente Casinos • Rancho Mirage, CA

13d • Onsite

About The Position

Performs food outlet counter service, cashier and host duties as required. May be responsible for food and beverage order taking, minimal food preparation and/or packaging, and delivery. This role involves inputting and controlling ordering through the register for each transaction, maintaining accountability for all food and drinks served, and ensuring the bank is counted and balanced with the cage. The position also requires seating guests promptly and efficiently, answering phones, handling initial complaints, and staying informed about food and beverage offerings and operating hours. Providing excellent guest service is paramount, as is adherence to all Tribal Ordinances, Regulations, ACCRS and SRC System of Internal Controls, and Standard Operating Procedures.

Requirements

• High School Diploma/GED
• Previous cash handling experience
• Previous dining room host experience
• Attend and complete California Department of ABC Lead Training Program
• Must be able to obtain a Riverside County Health Department card within one week of employment.
• Must be able to stand, move and work throughout the property, including walking up to 1 ½ mile, climbing stairs and standing for extended periods of time.
• Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis.
• Sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.

Responsibilities

• Perform food and beverage counter service including order taking, packing and food delivery.
• Input and control ordering through register for each transaction, maintaining accountability for all food and drinks served.
• Ensure bank is counted and balanced with cage.
• Seat guests in a prompt, friendly and efficient manner while ensuring equal distribution of guests among servers.
• Answer phones and directs calls appropriately.
• Handle initial complaints and inform manager on duty.
• Remain up-to-date on food and beverage offerings and hours of operation for all F&B outlets.
• Provide excellent guest service to both guests and internal clients.
• Adhere to all Tribal Ordinance, Regulations, and the ACCRS and SRC System of Internal Controls, and Standard Operating Procedures.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED