Station Trainer

Menzies Aviation Careers•Bangor, ME

6d•Onsite

About The Position

This role involves managing the day-to-day operations within the primary area of responsibility, focusing on scheduling, staffing, managing budgeted hours, and limiting overtime. The Station Trainer will ensure the implementation of the Safety Management System (SMS), implement safety plans, and maintain Quality Assurance oversight for operational issues. This position requires performing duties of subordinate employees when necessary, training and retraining personnel, and maintaining good employee relations. Client relations are key, involving effective communication with senior airline management and projecting a positive image. The role also includes adhering to company policies, monitoring employee activity, handling off-schedule operations, and performing other duties as requested.

Requirements

Must be 18 years of age or older.
Must have a reliable telephone and transportation number.
Motivated leaders who are willing to roll-up their sleeves and work alongside the employees
Excellent communication skills
Strong computer skills; Word, Excel, data entry skills
Flexibility, multitasking and experience working in a changing environment

Nice To Haves

High School diploma or equivalent.
Previous airport and/or customer service experience preferred.
1 year or more of Supervisory experience preferred.
Operations or Airline experience preferred.

Responsibilities

Manage the day-to-day operations within the primary area of responsibility over scheduling/staffing, managing daily budgeted hours, and limiting overtime of the operation.
Ensure implementation of the Safety Management System (SMS)
Implement safety plan for station
Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and/or preventative actions where necessary
Perform all duties of subordinate employees when necessary.
Actively participate in the Safety Management System (SMS)
Train/retrain all personnel in airline procedures, safety procedures, and company policies.
Maintain good employee relations.
Handle employee problems in an efficient and effective manner.
Effectively communicate with senior airline management and project a positive image in responding to inquiries from airlines, staff and the public.
Adhere to company policies and procedures and participate in achievement of company objectives.
Monitor employee activity and makes adjustments as needed.
Handle Off Schedule Operations when Manager is not available.
Perform other duties as requested.