Station Trainer

Menzies Aviation•Bangor, ME

7d•Onsite

About The Position

This role involves managing the day-to-day operations within a primary area of responsibility, focusing on scheduling, staffing, managing budgeted hours, and limiting overtime. The Station Trainer will ensure the implementation of the Safety Management System (SMS) and safety plans, maintain Quality Assurance oversight, and perform duties of subordinate employees when necessary. A key aspect of this role is training and retraining personnel in airline procedures, safety protocols, and company policies, while also fostering good employee relations and effectively handling employee issues. The position requires strong client relations, communicating effectively with senior airline management and responding to inquiries from airlines, staff, and the public. Adherence to company policies and procedures, monitoring employee activity, handling off-schedule operations in the manager's absence, and performing other requested duties are also part of the responsibilities.

Requirements

Motivated leaders who are willing to roll-up their sleeves and work alongside the employees
Excellent communication skills
Strong computer skills; Word, Excel, data entry skills
Flexibility, multitasking and experience working in a changing environment
Must be 18 years of age or older.
Must have a reliable telephone and transportation number.

Nice To Haves

High School diploma or equivalent.
Previous airport and/or customer service experience preferred.
1 year or more of Supervisory experience preferred.
Operations or Airline experience preferred.

Responsibilities

Manage the day-to-day operations within the primary area of responsibility over scheduling/staffing, managing daily budgeted hours, and limiting overtime of the operation.
Ensure implementation of the Safety Management System (SMS)
Implement safety plan for station
Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and/or preventative actions where necessary
Perform all duties of subordinate employees when necessary.
Actively participate in the Safety Management System (SMS)
Train/retrain all personnel in airline procedures, safety procedures, and company policies.
Maintain good employee relations. Handle employee problems in an efficient and effective manner.
Effectively communicate with senior airline management and project a positive image in responding to inquiries from airlines, staff and the public.
Adhere to company policies and procedures and participate in achievement of company objectives.
Monitor employee activity and makes adjustments as needed.
Handle Off Schedule Operations when Manager is not available.
Perform other duties as requested.