Station Operations Agent - IDA

SkyWest Airlines•Idaho Falls, ID

19h•Onsite

About The Position

SkyWest Airlines is the career destination for more than 16,000 professionals who are literally "going places" with their careers. SkyWest offers the best careers in the regional airline industry. SkyWest, Inc. was named one of "America’s Best Employers" by Forbes in 2022 and is committed to providing outstanding career opportunities for every team member. While our business reputation is based upon our stability, operational and fiscal savvy, the true essence of SkyWest's success has always been our people. We operate in a customer-focused, team-based environment and provide limitless opportunities for dedicated individuals to move their careers in a positive direction. Bring your positive attitude, skills, and commitment to the SkyWest team and take your career to new heights!

Requirements

18 years of age or older
High School Diploma or GED
Valid, unrestricted, state-issued driver’s license
Legally authorized to work in the United States without sponsorship
Pass a pre-placement background check and drug screen
Ability to lift 50 lbs. with or without reasonable accommodation
Comfortable working under pressure in time-critical situations
Strong multi-tasking, organizational, and critical-thinking skills
Self-motivated, detail-oriented, and safety-focused
Excellent verbal and written communication skills
Strong interpersonal skills and the ability to work in a team environment
Proficiency in Microsoft Office and keyboarding (a minimum of 30 WPM)
Willing to train the right candidate
Basic knowledge or ability to learn partner systems (Unimatic, SHARES, Volare’, Aero/Jet, Pipeline, DeltaTerm, etc.)
Understanding of SkyWest company and station policies and performance expectations
Maintain proprietary operational information with discretion

Responsibilities

Build strong working relationships and maintain excellent communication with internal departments, stations, partner airlines, vendors, and associated agencies
Lead station-wide coordination with Dispatch, Maintenance, Crew Support, Customer Service, and Ramp Operations
Proactively network with Partner Airline Operations to plan and execute strategies for aircraft parking, repositioning, irregular operations, and service recovery
Serve as a liaison between Dispatch, major partner control centers, airport towers, and upline/downline stations regarding air traffic control and flight information
Facilitate on-time departures and arbitrate delay code challenges using root cause analysis
Monitor radar systems, track lightning strikes and high winds, and maintain the daily Flow Sheet
Conduct weight and balance procedures for Delta, United, and Alaska Airlines
Complete Delta FICONS hourly and manage fuel slips for each flight
Run baggage scans, verify search paperwork and seal logs, and challenge baggage files as needed
Maintain a de-icing log and oversee radio/scanner checkouts
Plan gate assignments for inbound and outbound flights
Communicate positively with employees and flight crews, and attend required briefings and meetings
Provide direction and guidance to station agents and collaborate with managers on daily operational strategy
Ensure compliance with SkyWest operating standards, safety protocols, and industry regulations
Represent SkyWest Airlines professionally
Travel may be required for training and meetings
Perform other duties as assigned