Station Manager - ATL
About The Position
SkyHop Global is a national leader in airline crew ground transportation, headquartered in Fort Lauderdale with offices in major hub cities. The company provides airline ground transportation services using technology and mobile apps to support communication between flight crews and drivers, with a focus on safety, reliability, and service. The Station Manager (referred to in the description as the Station Leader) directs and leads the station team responsible for delivering airline ground transportation services. The role supports company goals and objectives while advocating for the local team, developing accountable professionals, and ensuring safe, efficient operations and excellent customer service. The position leads a team of over 50–75 drivers and works with dispatch and Headquarters to resolve operational issues. SkyHop Global is a drug-free workplace.
Requirements
- At least 4 years of management experience.
- Intermediate computer and mobile technology skills.
- A proven leadership record in building a team.
- Strong verbal and written communication skills.
- A proven record in safety management and contributing to a safety culture.
- Ability to lift 75 pounds multiple times a day.
- Ability to work outdoors in heat and cold.
- Valid driver’s license and approval by the company’s insurance carrier.
- Willingness to work a flexible schedule that may include occasional weekends and evenings.
Nice To Haves
- Training or coaching background.
- May be required to obtain special city or airport permits.
Responsibilities
- Lead and motivate a team of over 50–75 drivers to ensure safe, efficient, and timely operations.
- Ensure routes run on time and regularly check in with drivers to determine whether assistance is needed.
- Manage scheduling and operational planning, including KPI awareness, budget planning, and talent management.
- Lead customer relations with airline crews to achieve high service levels and exceed client expectations.
- Manage safety and enforce the company’s “Safety First” policies and practices.
- Communicate issues and provide data to Headquarters and dispatch for timely resolution.
- Ensure daily pre-trip and post-trip vehicle inspections are completed.
- Acquire and develop accountable drivers focused on customer service and meeting company standards.
Benefits
- Competitive salary.
- Manager bonus.
- Career development opportunities.
- Medical, health, vision, and supplemental benefits.
- 401(k).
- 401(k) matching.
- Paid time off.
- Opportunity to have a real impact in the business.
- Opportunity to work with a national leader in airline ground transportation.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
